Maximize Revenue, Increase Sales & Acquire Your Total Addressable Market
Artificial Intelligence • Machine Learning • Natural Language Processing • Neuro-Linguistic Programming • Data Science
201 - 500
April 27
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Maximize Revenue, Increase Sales & Acquire Your Total Addressable Market
Artificial Intelligence • Machine Learning • Natural Language Processing • Neuro-Linguistic Programming • Data Science
201 - 500
• As a Director, Customer Success at Seamless.AI, you will be responsible for the success and execution of a team that is managing the health and success of Seamless Mid-Market Accounts. Customer Success Leadership responsibilities include building out a retention & expansion playbook that drives growth and product adoption across the existing Mid-Market business to ensure account retention. In this role, your team will be responsible for actively contacting customers, identifying situations that may put these clients at-risk while working to solve them, and serving as a direct through-line for feedback to our leadership team on the needs of our customers as it affects our product road-map.
• 5+ years of experience in a fast-paced Customer Success & Sales environment, including experience successfully leading teams of 7+ Customer Success & Sales professionals • Experience building out retention & expansion playbooks to manage large cohorts of customers while ensuring the health of our Mid-Market customer base • Experience rolling out a set of KPIs and goals for a CS & Sales Team • Proven track record of meeting and exceeding CS & Sales targets • Prior experience leading remotely a plus • Bachelor’s degree in sales, marketing, business, or related field • Experience with Salesforce, Salesloft, Google Sheets, and other technology preferred • Experience in B2B SaaS with martech/salestech software/buyers (ex. CMO’s, sales ops, marketing ops, etc.) preferred • Strong leadership, management, and communication skills are essential for success in this position.
• 11 paid holidays • Generous Accrued Time Off increasing with years of service • Generous paid sick time • Annual day of service
Apply NowApril 27
1001 - 5000
🇺🇸 United States – Remote
💵 $190k - $284.9k / year
💰 Post-IPO Equity on 2021-01
⏰ Full Time
🔴 Lead
🏆 Customer Success + Account Manager
🗽 H1B Visa Sponsor
April 26
51 - 200
🇺🇸 United States – Remote
💰 $115M Series D on 2022-03
⏰ Full Time
🔴 Lead
🏆 Customer Success + Account Manager
April 26
April 26
51 - 200
🇺🇸 United States – Remote
💰 $80M Series C on 2021-11
⏰ Full Time
🔴 Lead
🏆 Customer Success + Account Manager
🗽 H1B Visa Sponsor
April 26
1001 - 5000
🇺🇸 United States – Remote
💰 Secondary Market on 2022-03
⏰ Full Time
🔴 Lead
🏆 Customer Success + Account Manager
🗽 H1B Visa Sponsor