Bilingual Front Desk Specialist – Pain Management, Spine

🔥 12 hours ago

🌐 Colombia, Nicaragua, +4 more countries – Remote

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💵 $6 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

💬 Bilingual

🚫👨‍🎓 No degree required

👻 Ghost score 11%

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🗣️🇪🇸 Spanish Required

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Logo of Staffing For Doctors

Staffing For Doctors

11 - 50 employees

Founded 2025

🏥 Healthcare

🤝 B2B

🎯 Recruiter

Healthcare • B2B • Recruitment

Staffing For Doctors is a U. S. -based staffing service that places HIPAA-trained, specialty-matched virtual medical assistants and related clinical support staff for medical practices. Their remote team members handle scheduling, EHR documentation and charting, prior authorizations, patient communication, and other administrative/clinical tasks across dozens of specialties; hires are presented quickly (matched in 24 hours and live/onboarded within ~48 hours) at a flat $14/hr rate with no long-term contracts. The company emphasizes compliance and data security (HIPAA-trained staff, SOC 2 certified, BAA included, 256-bit SSL), white-glove onboarding via a dedicated customer success manager, and serves practices through a portal and demo/onboarding process.

📋 Description

• Handle 100+ inbound and outbound patient calls daily in English and Spanish • Manage patient appointment scheduling and front desk reception workflows • Use eClinicalWorks (eCW) for record maintenance, scheduling, and patient intake • Deliver compassionate, patient-centered care for individuals with chronic pain and spine conditions • Perform preliminary insurance verifications and authorization follow-ups as needed

🎯 Requirements

• Fluent in English and Spanish • 2+ years of front desk experience in a Pain Management or Spine practice is strongly preferred • Hands-on experience with eClinicalWorks (eCW) is required • Proven ability to thrive in a fast-paced environment handling high-volume calls • Prior experience with insurance verification and prior authorizations is a strong plus • Full-time contractor position, 40 hours per week • Availability Monday through Friday, 8AM–4PM CST

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