Medical Office Manager

Job not on LinkedIn

🔥 12 hours ago

🌐 Philippines, Nicaragua, +4 more countries – Remote

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⏰ Full Time

🟡 Mid-level

🟠 Senior

📋 Administrative Assistant

👻 Ghost score 22%

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Logo of Staffing For Doctors

Staffing For Doctors

11 - 50 employees

Founded 2025

🏥 Healthcare

🤝 B2B

🎯 Recruiter

Healthcare • B2B • Recruitment

Staffing For Doctors is a U. S. -based staffing service that places HIPAA-trained, specialty-matched virtual medical assistants and related clinical support staff for medical practices. Their remote team members handle scheduling, EHR documentation and charting, prior authorizations, patient communication, and other administrative/clinical tasks across dozens of specialties; hires are presented quickly (matched in 24 hours and live/onboarded within ~48 hours) at a flat $14/hr rate with no long-term contracts. The company emphasizes compliance and data security (HIPAA-trained staff, SOC 2 certified, BAA included, 256-bit SSL), white-glove onboarding via a dedicated customer success manager, and serves practices through a portal and demo/onboarding process.

📋 Description

• Handle prior authorizations and follow up on authorization requests • Perform insurance verification and confirm patient coverage and benefits • Process and coordinate referrals and related documentation • Request, organize, and maintain medical records • Manage faxing, document transmission, and follow-up • Organize and process patient forms and ensure required documentation is completed • Maintain accurate and organized electronic patient records • Support day-to-day back-office medical administration • Determine where forms and documentation should be stored, uploaded, signed, and processed • Organize workflows between Elation, Spruce, and Hint • Establish and document efficient administrative processes and standard operating procedures • Identify workflow gaps and recommend improvements • Create systems for tracking tasks, follow-ups, referrals, authorizations, and other administrative activities • Potentially answer incoming patient calls and provide general administrative support • Communicate clearly and patiently with patients, including a significant elderly patient population • Create and improve workflows and recurring administrative procedures • Establish tracking systems, accountability processes, KPIs, and performance metrics when appropriate • Document processes so they can be consistently followed • Support additional administrative and operational tasks as the practice launches and grows

🎯 Requirements

• 3+ years of experience in medical administration, healthcare operations, medical office management, or a related field • Hands-on experience with prior authorizations • Experience with insurance verification • Experience handling referrals and medical records • Strong understanding of U.S. healthcare administrative processes • Experience managing patient forms, documentation, faxing, and back-office workflows • Strong organizational and follow-up skills • Ability to work independently and take ownership of processes • Strong problem-solving skills and attention to detail • Excellent spoken and written English communication skills • Ability to communicate clearly and patiently with elderly patients • Comfortable working in a role where responsibilities and workflows may evolve as the practice launches • Experience with Elation EMR, Spruce or similar healthcare communication platforms, and Hint or similar healthcare/payment platforms is preferred • Previous medical office management or healthcare operations experience is preferred • Experience managing or coordinating a team is preferred • Experience creating KPIs, SOPs, workflows, or performance tracking systems is preferred • Experience helping a new medical practice establish administrative processes is preferred • Clinical or healthcare-related experience is preferred

🏖️ Benefits

• Full-time employment • Monday–Friday schedule • Remote work • Working hours: 8:00 AM–5:00 PM PST

Apply Now

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