Sales Process Admin
April 9
Description
• Creating and analyzing process reports: • Daily Attendance • Call volume • Affiliates • Marketing • Performs day-to-day process administration using company provided tools and applications: • Sales hygiene outlier’s p/day, p/week • Ensuring completeness and accuracy of information collected to conduct daily operations • Establishment of measurements and targets to improve process efficiency and effectiveness: • Pareto chartings • Sales calls p/hour (Inbound/Outbound) • Sending BAWS reporting • Sending hourly reports to each DS partner • Affiliate reporting p/scheduled mtgs • Will work closely with offshore partners to resolve tech issues, monitor occupancy, sales • Kpi’s and metrics: • Daily record • Week over week • Weekly units • Month to date (MTD) • Provides general support to HOS and other Process Admins in leading daily operations • Sales training support as it relates to live monitoring to determine inconsistencies in lead sources, scripting detail and feedback for managers for one-on-one calibration of sales reps
Requirements
• At least 1-2 yrs experience as an Administrator/Admin Assistant for an American company • Excellent communication (written & verbal English), organizational and interpersonal skills • Able to work well under pressure and within short time constraints • Able to deal with ambiguity, make independent decisions, be proactive and drive tasks to closure • Ability to prioritize work and complete projects on time, demonstrate drive and initiative, maintain. • confidentiality of information • Ability to pay close attention to detail and react with appropriate urgency to situations and events • Proficiency with Microsoft 365 & productivity software including Word, Outlook, and Excel • Can work with little supervision, makes sure things get done • Experience working from home • Experience working with Sales Department is a MUST • Experience managing a team is a PLUS • Dedicated work space at home and equipment with specific specifications as described
Benefits
• Opportunity to work with a growing company • Honored as one of the 50 best places to work • SmartCEO Magazine Corporate Culture Award winner
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