Service Operations Intern (Remote)

April 16

Trace3

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We Believe All Possibilities Live in Technology

Data Intelligence • Enterprise Transformation Services • Virtualization & Networking • Storage • Backup

501 - 1000

💰 Private Equity Round on 2017-06

Description

• As part of the Trace3xpereince Program, the Service Operations Tracer (Intern) will learn the end-to-end operational lifecycle of professional services engagements including pre-sales support for any of our Sales teams, project administration, and project delivery oversight functions • The Service Operations Intern will have a chance to work closely with Client Experience Leaders on internal projects to drive operational efficiencies • Tracers in this program will receive accelerated professional development, IT industry exposure, world-class mentoring, and a unique networking opportunity across the organization • This role will support strategic projects that include PMO audit and governance activities, data analysis helping to pinpoint challenges in our professional services teams, support the creation of end-user training and enablement content related to a large-scale new systems implementation, and assist in data and record clean-up activities pertaining to our services vendors within our newly implemented vendor management system

Requirements

• Enrollment in the Junior or Senior year of an undergraduate or graduate degree program at an accredited college or university • Candidates should be pursuing a field of study applicable to the Services Operations Internship (e.g., Business Administration, Communications, Operations, Data & Analytics, Finance) • Cumulative grade point average (GPA) of 2.5 or better; People and Organizational Health may require a copy of the applicant’s transcript • Academic or professional/internship experience working in a professional setting is a plus • Ability to work independently on assigned tasks and accept direction on given assignments • Self-motivated individuals with a customer mindset and desire to help people • Enthusiasm for technical problem solving, with attention to detail and strong communication skills • Ability to learn and research in a dynamic and engaging environment • Availability to work 40 hours per week throughout the internship • Knowledge of the fundamental concepts, practices, and procedures associated with service operations • Proficient in basic computer/laptop use, including Microsoft Office Suite, especially Excel for data analysis

Benefits

• Comprehensive medical, dental and vision plans for you and your dependents • 401(k) Retirement Plan with Employer Match, 529 College Savings Plan, Health Savings Account, Life Insurance, and Long-Term Disability • Competitive Compensation • Training and development programs • Stocked kitchen with snacks and beverages • Collaborative and cool culture • Work-life balance and generous paid time off