TTEC
10,000+ employees
Founded 1984
💼 Consulting
🤖 Artificial Intelligence
💰 Post-IPO Debt on 2021-11
Consulting • Customer Experience • Artificial Intelligence
TTEC is a global customer experience technology and services company that specializes in Customer Experience (CX) strategy, contact center operations, and AI-enhanced services. Serving brands across diverse industries, TTEC employs a unique blend of human talent and AI technology to optimize customer interactions and drive satisfaction. With over 54,000 employees across 80+ contact centers, TTEC provides tailored solutions that enhance customer journeys, improve operational efficiency, and foster long-term loyalty.
HealthCare Customer Service Representative
🔥 4 hours ago
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TTEC
10,000+ employees
Founded 1984
💼 Consulting
🤖 Artificial Intelligence
💰 Post-IPO Debt on 2021-11
Consulting • Customer Experience • Artificial Intelligence
TTEC is a global customer experience technology and services company that specializes in Customer Experience (CX) strategy, contact center operations, and AI-enhanced services. Serving brands across diverse industries, TTEC employs a unique blend of human talent and AI technology to optimize customer interactions and drive satisfaction. With over 54,000 employees across 80+ contact centers, TTEC provides tailored solutions that enhance customer journeys, improve operational efficiency, and foster long-term loyalty.
📋 Description
• Answer incoming communications from customers • Conduct research to provide answers for customers and resolve their issues • Recognize, apply, and explain product or service knowledge • Contribute to the success of the customer experience and the overall success of the team • Participate in instructor-led online training using webcam video and audio • Report to a Team Lead
🎯 Requirements
• One year or more of customer services experience • At least SHS Graduate or equivalent • Recognize, apply, and explain your product or service knowledge • Computer experience • For at home roles, high speed internet (> 20mbps) • Webcam participation during instructor-led TTEC and client-required training
🏖️ Benefits
• PTO • Tuition reimbursement • Health and wellness incentives • Supportive career and professional development • Individualized coaching • Thousands of free courses • Instructor-led online training • Inclusive culture and community-minded organization • Giving back is encouraged
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