HealthCare Customer Service Representative

🔥 0 minutes ago

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TTEC

10,000+ employees

Founded 1984

🤝 B2B

💰 Post-IPO Debt on 2021-11

B2B • Customer Experience • AI

TTEC is a global customer experience technology and services company that specializes in Customer Experience (CX) strategy, contact center operations, and AI-enhanced services. Serving brands across diverse industries, TTEC employs a unique blend of human talent and AI technology to optimize customer interactions and drive satisfaction. With over 54,000 employees across 80+ contact centers, TTEC provides tailored solutions that enhance customer journeys, improve operational efficiency, and foster long-term loyalty.

📋 Description

• Answer incoming communications from customers • Conduct research to provide answers for customers to resolve their issues

🎯 Requirements

• One year or more of customer services experience • At least SHS Graduate or equivalent • Recognize, apply and explain your product or service knowledge • Computer experience • For at home roles – keep High speed internet (> 20mbps)

🏖️ Benefits

• Supportive of your career and professional development • An inclusive culture and community minded organization where giving back is encouraged • A global team of curious lifelong learners guided by our company values • A healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives

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