Executive Assistant – Towing & Roadside Operations

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Twoconnect

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2018

👥 HR Tech

🤝 B2B

🏪 Marketplace

HR Tech • B2B • Marketplace

Twoconnect is an outsourcing service provider specializing in tailored and scalable offshore staffing solutions for businesses in Australia and New Zealand. They offer expert HR consulting, talent sourcing, onboarding, and performance management to help companies build dedicated offshore teams in various industries, including accounting, IT, healthcare, and retail. With a focus on long-term partnerships, Twoconnect streamlines the recruitment and management of remote staff to enhance operational efficiencies and reduce costs.

📋 Description

• Provide dedicated executive and administrative support to the Managing Director across daily business activities, priorities and follow-up requirements. • Manage the Managing Director’s calendar, meeting schedules, reminders, appointments and internal follow-up items. • Prepare meeting agendas, take notes where required and maintain clear action registers to ensure agreed tasks are completed on time. • Support strategic sales follow-up by tracking client, prospect and stakeholder action items, preparing follow-up reminders and ensuring key next steps are not missed. • Assist with CRM, pipeline or sales administration tasks as directed by the Managing Director, including updating contact records, follow-up notes and task reminders. • Support driver compliance administration, including maintaining records, tracking documentation, following up on missing information and assisting with compliance-related reporting. • Assist with the coordination of driver onboarding documentation, licence records, compliance checks, training records and other operational documents as required. • Liaise with internal team members, drivers, suppliers and external stakeholders on behalf of the Managing Director in a professional and timely manner. • Arrange company activities, internal meetings, staff events, business functions, travel arrangements and other company-related coordination requirements. • Prepare basic reports, summaries, spreadsheets, correspondence and administrative documents to support management decision-making. • Monitor key deadlines, outstanding tasks, approvals and follow-up items to ensure the Managing Director has clear visibility across priorities. • Maintain accurate records, filing systems, compliance documentation and administrative registers in line with company procedures. • Handle confidential company, employee, driver, supplier and client information with professionalism and discretion. • Assist with internal communication, reminders and coordination across departments to ensure smooth business operations. • Identify opportunities to improve administrative workflows, follow-up processes and document control. • Ensure all external or non-Managing Director-related task requests are escalated for approval before being accepted. • Other position-level duties as directed by the Managing Director.

🎯 Requirements

• Minimum 5+ years’ experience as an Executive Assistant, Personal Assistant, Administration Officer, Compliance Administrator or similar business support role. • Previous experience supporting a Managing Director, CEO, business owner or senior executive is highly regarded. • Experience working in transport, logistics, operations, construction, manufacturing or another compliance-driven environment is preferred. • Understanding of driver compliance administration, licence records, onboarding documentation, training records or operational compliance processes is highly regarded. • Strong administrative skills with the ability to manage calendars, meetings, documents, follow-up registers and competing deadlines. • Good understanding of sales follow-up processes, CRM administration, pipeline tracking or client communication workflows. • Proficiency in Microsoft Office, especially Outlook, Word and Excel. • Experience using CRM systems, task management tools or compliance management systems is highly regarded. • Strong written and verbal communication skills, with the ability to liaise professionally with internal teams, drivers, suppliers, clients and external stakeholders. • High attention to detail and ability to identify missing information, incomplete records, overdue tasks or compliance gaps. • Strong organisational and time management skills, with the ability to prioritise effectively and work to deadlines. • Ability to follow instructions carefully, escalate issues early and maintain strong alignment with the Managing Director’s priorities. • Reliable, discreet and professional when handling confidential business, employee, driver, client and supplier information. • Strong problem-solving skills and ability to work independently while keeping the Managing Director informed. • Process-driven, proactive and committed to maintaining accurate records, clear follow-up systems and efficient administration. • Willingness to work strictly within the scope of support for the Managing Director, with any external task allocation requiring prior approval.

🏖️ Benefits

• Work from home • Mon - Fri: 7:00 AM – 4:00 PM PHT (*adjustments will be made for daylight saving time*) • HMO with 2 free dependents and medical reimbursements • Government-mandated benefits • Opportunities to work with leading companies in Australia and beyond • Training programmes for career development • Engaging company outings, team activities and wellness sessions • Supportive, inclusive culture • Dedicated managers focused on your growth and success