Health Care Administrative Assistant

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Virtual Colleague Philippines

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2020

🤝 B2B

🎯 Recruiter

💼 Consulting

B2B • Recruitment • Consulting

Virtual Colleague Philippines is a Manila-based virtual assistant outsourcing company that connects businesses with trained remote Virtual Assistants, supported by BPO Team Leaders and Quality Analysts. They focus on creating work-from-home opportunities for skilled individuals while helping clients delegate routine tasks so they can concentrate on growing their businesses. Services include matching clients to appropriate virtual colleagues and providing ongoing support such as free monthly performance reviews to ensure quality and fit.

📋 Description

• Coordinate with carers, clients, patients, and family members regarding care schedules and service updates • Assist with staff rota management using the company's care management software • Handle routine operational communications via company email and WhatsApp • Respond to schedule changes, cancellations, appointment requests, and other care-related updates • Support the office team with general day-to-day operational tasks • Maintain staff compliance records and monitor Right to Work checks • Assist with DBS administration and track training records, proof of address, and regulatory documentation • Help prepare documentation for compliance audits and follow CQC standards and company procedures • Review and organize weekly staff timesheets • Assist with payroll preparation • Prepare and process invoices using invoicing software • Maintain accurate administrative records for the accountant • Perform document management, data entry, and routine office administration • Maintain organized digital records and follow company SOPs • Handle confidential patient and employee information professionally and discreetly

🎯 Requirements

• 1–3 years of work experience • Previous experience as an Administrative or Executive Virtual Assistant • Strong Microsoft Office skills, including Excel, Word, and Outlook • Excellent written and verbal English communication skills • Highly organized with strong attention to detail • Ability to multitask and prioritize in a fast-paced environment • Willingness to learn UK healthcare regulations and company processes • Ability to maintain strict confidentiality and sign an NDA • Preferred: background in healthcare, nursing, medical administration, or allied health • Preferred: familiarity with UK healthcare or home care services • Preferred: understanding of basic medical terminology • Preferred: experience supporting regulated healthcare environments • Preferred: experience with compliance documentation and staff onboarding • Comfortable using or learning Microsoft Excel, Microsoft Word, Outlook/company email, WhatsApp, online care management software, online timesheet management systems, invoicing software, and digital document management systems • Ability to work 8:00 AM–6:00 PM UK Time • Occasional after-hours messages may require acknowledgment or action • Target start date: October 1

🏖️ Benefits

• Training will be provided on all company-specific platforms and processes • Remote work