Bilingual Medical Virtual Assistant

🔥 0 minutes ago

🌐 Philippines, Mexico, +3 more countries – Remote

🇵🇭 Philippines – Remote 🇲🇽 Mexico – Remote 🇨🇷 Costa Rica – Remote 🇵🇦 Panama – Remote 🇦🇷 Argentina – Remote

💵 $6 - $8 / hour

⏱ Part Time

🟡 Mid-level

🟠 Senior

👨‍💼 Executive Assistant

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Winning Assistants LLC

WebsiteLinkedInAll Job Openings

51 - 200 employees

💼 Consulting

📣 Marketing

📦 Logistics

Consulting • Marketing • Logistics

Winning Assistants LLC is a staffing and recruiting company that provides virtual assistants from the top 1% of the global talent pool. They specialize in helping doctors, healthcare professionals, and business owners save time, reduce costs, and scale operations with highly skilled, HIPAA-compliant virtual assistants. Their services include admin support, medical office management, marketing, and customer service, allowing clients to focus on growth.

📋 Description

• Handle appointment scheduling, confirmations, and reminders via phone, text, or email • Manage patient intake and front desk communications • Maintain accurate and confidential patient records and files • Support insurance verification, pre-authorizations, and billing coordination • Follow up on claims when needed • Conduct patient outreach and follow-ups with families or guardians • Utilize telehealth platforms for session coordination and troubleshooting • Answer inbound calls professionally and bilingually • Prioritize and respond to emails, texts, and client inquiries • Communicate clearly and compassionately with clients and families • Lead outreach by email and phone to preschools, schools, pediatricians, neurologists, healthcare providers, and community centers

🎯 Requirements

• Fluent in English and Spanish, spoken and written — required • Previous healthcare-setting or ABA therapy experience preferred but not required • Comfortable handling insurance processes, including pre-authorizations and verifications • Strong communication and interpersonal skills • Familiarity with Google Workspace, including Docs, Sheets, Calendar, and Gmail • Familiarity with telehealth platforms • Experience with or willingness to learn Central Reach; experience preferred • Experience managing social media accounts for a business or practice • Background in content planning or digital marketing, even at a basic level • Familiarity with HIPAA and confidentiality standards • Must have relevant work experience • Must submit an NBI clearance and/or Local Police Clearance background check before onboarding • Must be available for video meetings with camera on when needed • Reliable laptop or desktop computer • High-speed internet connection of at least 10 Mbps • Noise-canceling headset • Webcam for virtual meetings • Quiet, professional workspace

🏖️ Benefits

• Dedicated HR & Contractor Support Team • Premium VPN Access (Optional) • HIPAA & Cybersecurity Training + Certification (Provided) • Top 1% VA Performance Training • Client-Approved U.S. Holidays • Client-Approved Paid or Unpaid Time Off • Access to Tools & Resources • Optional Performance-Based Incentives • Optional contractor perks and client-approved allowances as an independent contractor