Healthcare Virtual Assistant

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Winning Assistants LLC

WebsiteLinkedInAll Job Openings

51 - 200 employees

💼 Consulting

📣 Marketing

📦 Logistics

Consulting • Marketing • Logistics

Winning Assistants LLC is a staffing and recruiting company that provides virtual assistants from the top 1% of the global talent pool. They specialize in helping doctors, healthcare professionals, and business owners save time, reduce costs, and scale operations with highly skilled, HIPAA-compliant virtual assistants. Their services include admin support, medical office management, marketing, and customer service, allowing clients to focus on growth.

📋 Description

• Answer patient calls and emails with professionalism and empathy • Schedule, reschedule, and confirm appointments • Manage new-patient intake and required paperwork • Coordinate scheduling for primary care, mental health, weight-loss, and cosmetic services • Verify insurance eligibility and benefits • Process prior authorizations before patient visits • Coordinate provider credentialing and follow up with insurance companies • Track insurance verifications and assist with claim issues • Review clinical notes completed in Doxy for accuracy and completeness • Flag documentation errors or missing information • Prepare billing paperwork and forward completed documentation to the billing team • Coordinate mental health medication check-ins and other patient follow-ups • Support general administrative and operational tasks • Assist with Facebook content creation and posting when needed

🎯 Requirements

• At least 1 year of experience in a similar role in any healthcare related position • Strong medical, nursing, or healthcare administration background • Extensive experience with CharmHealth EMR is required • Ability to use and teach advanced CharmHealth features confidently • Experience with insurance verification, prior authorizations, credentialing, claims, and billing • Excellent attention to detail when reviewing clinical documentation • Strong organization and ability to manage competing priorities • Professional communication, phone etiquette, and customer service skills • Proactive, dependable, and interested in a long-term position • Comfortable collaborating with a small team and receiving feedback • Must speak and write English clearly and professionally • Must have relevant work experience • Must provide an NBI Clearance and/or Local Police Clearance before onboarding • Must be available for video meetings with camera on when required • Reliable laptop or desktop computer • Stable high-speed internet connection of at least 25 Mbps • Noise-canceling headset • Working webcam • Quiet and professional work environment

🏖️ Benefits

• Dedicated HR & Contractor Support Team • Premium VPN Access (Optional) • HIPAA & Cybersecurity Training + Certification (Provided) • Top 1% VA Performance Training • Client-Approved U.S. Holidays • Client-Approved Paid or Unpaid Time Off • Access to Tools & Resources • Optional Performance-Based Incentives • Optional contractor perks and client-approved allowances as an independent contractor