Medical Virtual Assistant – Hospice Intake, Insurance Verification, Billing Support

🔥 57 minutes ago

🇵🇭 Philippines – Remote

💵 $5 - $6 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

👨‍💼 Executive Assistant

👻 Ghost score 11%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Winning Assistants LLC

WebsiteLinkedInAll Job Openings

51 - 200 employees

💼 Consulting

📣 Marketing

📦 Logistics

Consulting • Marketing • Logistics

Winning Assistants LLC is a staffing and recruiting company that provides virtual assistants from the top 1% of the global talent pool. They specialize in helping doctors, healthcare professionals, and business owners save time, reduce costs, and scale operations with highly skilled, HIPAA-compliant virtual assistants. Their services include admin support, medical office management, marketing, and customer service, allowing clients to focus on growth.

📋 Description

• Manage inbound and outbound patient intake workflows • Coordinate incoming patient referrals and enter referral information accurately • Collect, review, and document new-patient intake information • Follow up on missing referral or intake documentation • Maintain accurate patient and referral records • Coordinate with internal team members regarding referrals and patient needs • Verify patient insurance eligibility, benefits, coverage, and Medicare information • Identify and resolve missing, inactive, or incorrect insurance information • Document insurance verification results • Assist with prior authorization submission, tracking, follow-up, and resolution • Support medical billing and claims-related workflows • Review denied claims and investigate authorization, patient-information, and insurance issues • Resolve outstanding claims and claim holds • Maintain billing and authorization documentation • Provide back-office administrative support • Manage healthcare documentation and faxes • Monitor and process orders and assigned administrative tasks • Provide patient phone support and respond to inquiries • Assist with scheduling requests and route patients appropriately • Coordinate with clinical and administrative staff for timely follow-through • Meet KPIs for accurate and timely intakes, referrals, insurance verification, documentation, follow-up, authorizations, billing tasks, administrative work, and patient inquiry handling

🎯 Requirements

• Previous experience as a Medical Virtual Assistant, Healthcare Virtual Assistant, or healthcare administrative professional • Experience managing patient intake and referral coordination • Hands-on experience with insurance eligibility and benefits verification • Experience verifying Medicare information and coverage • Experience supporting healthcare administrative and back-office workflows • Strong spoken and written English communication skills • Comfortable communicating with patients by phone • Strong attention to detail and accuracy when entering patient, referral, and insurance information • Strong organization, follow-through, and ability to manage multiple healthcare administrative tasks • Hospice or hospice care setting experience highly preferred • MatrixCare / Matrix experience highly preferred • Athena EHR / athenahealth experience highly preferred • Prior authorization experience highly preferred • Medical billing, claims processing, denied claims, or claims resolution experience highly preferred • Medicare primary status verification experience highly preferred • Experience supporting elderly, geriatric, palliative care, home health, or home-based patients highly preferred • Must speak and write English clearly and professionally • Must have relevant work experience • Must provide an NBI Clearance and/or Local Police Clearance before onboarding • Must be available to attend video meetings with camera on when required • Reliable laptop or desktop computer • Stable high-speed internet connection of at least 25 Mbps • Noise-canceling headset • Working webcam • Quiet and professional work environment

🏖️ Benefits

• Dedicated HR & Contractor Support Team • Premium VPN Access (Optional) • HIPAA & Cybersecurity Training + Certification (Provided) • Top 1% VA Performance Training • Client-Approved U.S. Holidays • Client-Approved Paid or Unpaid Time Off; paid time off is optional and only if offered by the client • Access to Tools & Resources, including templates, workflow guides, productivity tools, and client-specific SOP support • Optional performance-based bonuses, incentives, or increased hours based on performance