Medical Virtual Assistant – Nutrition & Wellness

🕒 July 22

🇵🇭 Philippines – Remote

💵 $5 - $6 / hour

⏱ Part Time

🟡 Mid-level

🟠 Senior

👨‍💼 Executive Assistant

👻 Ghost score 48%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Winning Assistants LLC

WebsiteLinkedInAll Job Openings

51 - 200 employees

💼 Consulting

📣 Marketing

📦 Logistics

Consulting • Marketing • Logistics

Winning Assistants LLC is a staffing and recruiting company that provides virtual assistants from the top 1% of the global talent pool. They specialize in helping doctors, healthcare professionals, and business owners save time, reduce costs, and scale operations with highly skilled, HIPAA-compliant virtual assistants. Their services include admin support, medical office management, marketing, and customer service, allowing clients to focus on growth.

📋 Description

• Manage inbound patient calls, website inquiries, and leads from Facebook and Instagram advertisements • Follow up with prospective patients, nurture leads, and encourage appointment scheduling • Handle inbound and outbound patient communication as a virtual receptionist and customer service representative • Schedule appointments and send confirmations and reminders to prevent no-shows • Onboard new patients into Calyx Health EMR • Collect patient forms and submit insurance information • Verify insurance coverage and accurately document insurance information • Track claims and follow up on outstanding or rejected insurance claims • Contact insurance companies regarding denial reasons and claim status • Gather next steps for claim resolution and coordinate updates with the appropriate team • Maintain accurate insurance, billing, and claims records • Track each dietitian’s billable units using Google Sheets or similar spreadsheet tools to help calculate compensation

🎯 Requirements

• Previous healthcare administrative experience, medical office support, patient coordination, virtual receptionist work, or similar healthcare support experience • Experience managing inbound and outbound patient calls and communicating professionally by phone • Experience following up with website and marketing leads, nurturing prospective patients, and encouraging appointment bookings • Experience with appointment scheduling, patient onboarding, reminders, and collecting patient forms or intake information • Experience verifying insurance coverage and handling insurance-related information accurately • Experience using healthcare EMR/EHR systems; Calyx Health experience strongly preferred • HIPAA and compliance awareness; understanding of patient confidentiality and sensitive healthcare information • Strong phone communication and customer service skills • Professional, welcoming, and patient-focused communication style • Lead nurturing and appointment conversion skills • Organization, attention to detail, multitasking, and prioritization skills • Comfortable learning Calyx Health EMR and other required systems • Clear and professional spoken and written English • Relevant work experience • Must provide an NBI Clearance and/or Local Police Clearance before onboarding • Must attend video meetings with camera on when required • Reliable laptop or desktop computer • Stable high-speed internet connection of at least 25 Mbps • Noise-canceling headset • Working webcam • Quiet and professional work environment • Claims follow-up/billing support experience preferred • Payroll tracking experience preferred; basic Google Sheets tracking of provider billable units • Dietitian, nutrition, or wellness center experience preferred

🏖️ Benefits

• Dedicated HR & Contractor Support Team • Premium VPN Access (Optional) • HIPAA & Cybersecurity Training + Certification (Provided) • Top 1% VA Performance Training • Client-Approved U.S. Holidays • Client-Approved Paid or Unpaid Time Off; paid time off is optional and only if offered by the client • Access to Tools & Resources, including templates, workflow guides, productivity tools, and client-specific SOP support • Optional Performance-Based Incentives, bonuses, incentives, or increased hours based on performance