Psychiatric / Behavioral Health Medical Virtual Assistant

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Winning Assistants LLC

WebsiteLinkedInAll Job Openings

51 - 200 employees

💼 Consulting

📣 Marketing

📦 Logistics

Consulting • Marketing • Logistics

Winning Assistants LLC is a staffing and recruiting company that provides virtual assistants from the top 1% of the global talent pool. They specialize in helping doctors, healthcare professionals, and business owners save time, reduce costs, and scale operations with highly skilled, HIPAA-compliant virtual assistants. Their services include admin support, medical office management, marketing, and customer service, allowing clients to focus on growth.

📋 Description

• Prepare patient charts and clinical notes before scheduled appointments • Review and organize relevant patient information for provider use • Assist with clinical documentation and chart preparation • Ensure patient records and documentation are complete, accurate, and properly organized • Support behavioral health documentation workflows • Manage and maintain patient records within the Tebra EHR system • Assist with EHR documentation and administrative chart management • Update patient information and documentation as needed • Maintain accurate and organized electronic medical records • Handle confidential patient information in accordance with applicable privacy and HIPAA requirements • Provide additional administrative support as assigned • Create and update blog posts, newsletters, and website content • Assist with content creation for Facebook and Telegram • Help maintain consistent and professional online content for the practice • Use communication and CRM platforms such as Slack, Salesforce, WhatsApp, and Skype • Handle inbound and outbound phone calls during a later phase of the role

🎯 Requirements

• Experience using Tebra is strongly preferred • Substantial experience using similar medical or behavioral health EHR systems is encouraged • Previous experience working in a psychiatric or behavioral health practice is highly preferred • Strong medical or healthcare administrative background • Experience preparing patient charts, clinical documentation, or medical records • Strong understanding of patient confidentiality and HIPAA requirements • Excellent written and verbal English communication skills • Ability to understand and follow instructions with minimal supervision • Highly organized with exceptional attention to detail • Reliable, responsive, dedicated, and proactive • Strong work ethic and commitment to producing accurate, high-quality work • Comfortable learning new systems and workflows quickly • Filipino Virtual Assistants are preferred • Medical scribe experience • Experience with Itizo or a comparable behavioral health EHR • Previous administrative experience supporting psychiatrists, behavioral health providers, or other healthcare professionals • Experience creating healthcare-related blogs, newsletters, website updates, or social media content • Relevant work experience • NBI Clearance and/or Local Police Clearance before onboarding (mandatory) • Availability to attend video meetings with camera on when required • Reliable laptop or desktop computer • Stable high-speed internet connection (minimum 25 Mbps) • Noise-canceling headset • Working webcam • Quiet and professional work environment

🏖️ Benefits

• Dedicated HR & Contractor Support Team • Premium VPN Access (Optional) • HIPAA & Cybersecurity Training + Certification (Provided) • Top 1% VA Performance Training • Client-Approved U.S. Holidays • Client-Approved Paid or Unpaid Time Off • Access to Tools & Resources • Optional Performance-Based Incentives • Optional contractor perks and client-approved allowances