Is on LinkedIn?
🕒 June 9
5001 - 10000
Technical Support Engineer 2 at Twilio resolving billing issues and supporting customers in Japan. Collaborating with cross-functional teams and ensuring customer satisfaction through effective troubleshooting.
🗣️🇯🇵 Japanese Required
SQL
🕒 May 20
IT Support Engineer responsible for managing employee IT lifecycle and 100+ SaaS tools. Supporting a fully remote team in a fast-growth tech environment.
DNS
Google Cloud Platform
Terraform
🕒 May 16
Job not on LinkedIn
Technical Support Engineer providing support to APAC developers and security teams via Zendesk, Slack, and Discord. Troubleshooting technical issues and building support resources for Socket products.
JavaScript
Maven
Open Source
Python
🕒 May 14
Job not on LinkedIn
11 - 50
Network Support Engineer developing and validating VyOS networking solutions for performance and usability. Collaborating with developers and support teams across diverse network environments.
🗣️🇯🇵 Japanese Required
AWS
Azure
Cloud
Firewalls
Google Cloud Platform
Python
VMware
🕒 May 13
5001 - 10000
Technical Support Engineer helping customers with Twilio's Programmable Messaging API. Collaborating with teams to troubleshoot and resolve complex technical issues.
🗣️🇯🇵 Japanese Required
🕒 May 5
Senior Technical Support Engineer managing escalations and troubleshooting for a cybersecurity platform in Japan. Engaging with customers and driving root cause analysis for critical issues in SIEM operations.
AWS
Azure
Cloud
Cyber Security
Distributed Systems
DNS
ElasticSearch
Firewalls
Google Cloud Platform
Kafka
Kubernetes
Linux
TCP/IP
🕒 May 2
Technical Support Engineer providing L1/L2 support globally for cloud solutions by resolving customer issues and ensuring software reliability with focus on Linux systems.
🗣️🇯🇵 Japanese Required
Linux
🕒 May 2
Entry-Level Technical Support Engineer providing assistance in cloud infrastructure and Linux systems. Collaborating with experienced engineers and supporting customers in Japan and globally.
🇯🇵 Japan – Remote
💵 ¥4.8M - ¥6.5M / year
⏰ Full Time
⚪️ Entry-level
📞 Support Engineer
🚫👨🎓 No degree required
🗣️🇯🇵 Japanese Required
Cloud
Linux
🕒 May 1
Senior Support Engineer specializing in SAP integrations, providing critical support for client systems and mentoring junior engineers at Rimini Street.
Cloud
🕒 April 29
Technical Support Engineer for Toptracer Range technology, supporting customers and employees with technical challenges. Join a global team focused on innovation in golf technology.
🕒 April 29
AI Support Engineer providing customer support on DataRobot AI Platform. Collaborating with product, engineering, and data science teams to solve complex AI problems.
🗣️🇯🇵 Japanese Required
AWS
Azure
Cloud
Docker
Kubernetes
Linux
Postgres
Python
Redis
🕒 April 14
Technical Support Engineer (L3) providing support for B2B clients on the Sumsub platform. Focused on troubleshooting issues, collaborating with teams, and developing custom solutions.
🗣️🇨🇳 Chinese Required
SQL
🕒 April 9
Senior Customer Support Engineer resolving complex technical issues for Vercel customers and collaborating across teams. Specializing in CDN and Ecosystem with a focus on customer experience.
Cloud
DNS
🕒 April 8
Technical Support Engineer providing support for B2B clients on the Sumsub platform. Collaborating closely with teams while handling technical issues and client communications.
🗣️🇨🇳 Chinese Required
SQL
🕒 April 1
Enterprise Support Engineer serving as primary contact for technical issues with Jamf products. Working remotely in Japan, assisting premium support customers with inquiries and troubleshooting.
🇯🇵 Japan – Remote
💰 $300M Post-IPO Secondary on 2021-09
⏰ Full Time
🟡 Mid-level
🟠 Senior
📞 Support Engineer
🗣️🇯🇵 Japanese Required
AWS
Azure
Cloud
Google Cloud Platform
Jamf
Python
ServiceNow
SQL
🕒 April 1
501 - 1000
Support Canonical's customers on Ubuntu, OpenStack, Kubernetes and open source software. Provide technical support and manage customer cases for a globally distributed team.
Cloud
JavaScript
Linux
NFS
Perl
Ruby
Switching
Go
🕒 March 31
Job not on LinkedIn
Technical Support Specialist providing remote customer support through live chat, tickets, and voice. Assisting with onboarding and ensuring customer satisfaction across our SaaS platform.
🕒 March 27
Job not on LinkedIn
Support Engineer at Supabase providing world-class developer support for technical customers. Troubleshooting issues and guiding users on various topics related to our Postgres development platform.
JavaScript
Linux
Node.js
Postgres
React
SQL
Svelte
Unix
Vue.js
🕒 March 24
Technical Support Engineer providing B2B technical support for the Sumsub verification platform. Collaborating and resolving client issues via multiple communication channels.
🗣️🇨🇳 Chinese Required
SQL
🕒 March 24
Technical Support Engineer providing B2B technical support for the Sumsub verification platform. Collaborating and resolving client issues via multiple communication channels.
🗣️🇨🇳 Chinese Required
SQL
+9 More Support Engineer Jobs Available!
The average salary for remote support engineers in Japan is ¥5,808,175 per year. This is based on data from 63 job openings. Our advanced AI searches the internet for remote job openings and posts them on our website. We use the salary data from these job postings to calculate salary expectations.
Below is a breakdown of salary data by years of experience:
| Experience | Number of roles analyzed | Average Salary |
|---|---|---|
🟢 Junior Support Engineer (1-2 yrs) | 12 | ¥0 |
🟡 Mid-level Support Engineer (2-4 yrs) | 35 | ¥5,665,000 |
🟠 Senior Support Engineer (5-9 yrs) | 15 | ¥11,176,000 |
🔴 Lead Support Engineer (10+ yrs) | 1 | ¥0 |
We analyzed 44 job listings in the last year and found it takes about 50 days for employers to close a job opening.
We reviewed 63 job postings and found the top 10 skills employers are asking for most often are:
We scan the internet everyday and find jobs not posted on LinkedIn or other job boards.
We find jobs as soon as they're posted, so you can apply before everyone else.
Most members hear back within the first week
We find jobs other job boards miss.
We find jobs other job boards miss.
New jobs are constantly being posted. We check each company website multiple times a day to ensure we have the most up-to-date job listings.
Yes! We're always looking to expand our listings and appreciate any suggestions from our community. Just send an email to [email protected]. I read every request.
Remote Rocketship is a solo project by me, Lior Neu-ner. I built this website for my wife when she was looking for a job! She was having a hard time finding remote jobs, so I decided to build her a tool that would search the internet for her.
