đ 3 days ago
IT Support Engineer providing high quality support for remote global user base. Key role in resolving issues with Microsoft 365, Windows and IT services.
đ 6 days ago
1 - 1
Technical Support Associate ensuring fast, accurate service for Japanese clients. Troubleshooting client issues and collaborating cross-functionally to enhance customer success.
đŻđ” Japan â Remote
đ” „5.4M - „7.1M / year
â° Full Time
đą Junior
đĄ Mid-level
đ Support Engineer
đ«đšâđ No degree required
đŁïžđŻđ” Japanese Required
SQL
đ July 22
Senior Technical Support Engineer resolving technical challenges for Docusign clients. Providing support for the Docusign Agreement Cloud and collaborating with cross-functional teams.
đŁïžđŻđ” Japanese Required
Cloud
DAC
JavaScript
jQuery
PHP
Python
SQL
đ July 22
AWS
Azure
Cloud
Google Cloud Platform
Grafana
Java
JavaScript
Kubernetes
Node.js
SDLC
TypeScript
đ June 25
Network Support Engineer responsible for developing and optimizing VyOS networking solutions. Collaborating with teams to ensure performance, stability, and usability in complex network environments.
đŁïžđŻđ” Japanese Required
Cloud
Firewalls
Python
đ June 24
Technical Support Engineer working with customers to solve technical issues for a developer-centric platform. Collaborating cross-functionally to develop tools and enhance customer success.
AWS
Azure
Cloud
Firewalls
Java
JavaScript
Node.js
Python
Go
đ May 5
Senior Technical Support Engineer managing escalations and troubleshooting for a cybersecurity platform in Japan. Engaging with customers and driving root cause analysis for critical issues in SIEM operations.
AWS
Azure
Cloud
Cyber Security
Distributed Systems
DNS
ElasticSearch
Firewalls
Google Cloud Platform
Kafka
Kubernetes
Linux
TCP/IP
đ May 1
Senior Support Engineer specializing in SAP integrations, providing critical support for client systems and mentoring junior engineers at Rimini Street.
Cloud
đ April 8
Technical Support Engineer providing support for B2B clients on the Sumsub platform. Collaborating closely with teams while handling technical issues and client communications.
â© Asia â Remote
đ° $30M Series B - Sumsub on 2022-12
â° Full Time
đĄ Mid-level
đ Senior
đ Support Engineer
đŁïžđšđł Chinese Required
SQL
đ April 1
Support Canonical's customers on Ubuntu, OpenStack, Kubernetes and open source software. Provide technical support and manage customer cases for a globally distributed team.
Cloud
JavaScript
Linux
NFS
Perl
Ruby
Switching
Go
đ March 31
Technical Support Specialist providing remote customer support through live chat, tickets, and voice. Assisting with onboarding and ensuring customer satisfaction across our SaaS platform.
đ March 27
Support Engineer at Supabase providing world-class developer support for technical customers. Troubleshooting issues and guiding users on various topics related to our Postgres development platform.
â© Asia â Remote
đ° $80M Series B on 2022-05
â° Full Time
đĄ Mid-level
đ Senior
đ Support Engineer
JavaScript
Linux
Node.js
Postgres
React
SQL
Svelte
Unix
Vue.js
đ March 24
Technical Support Engineer providing B2B technical support for the Sumsub verification platform. Collaborating and resolving client issues via multiple communication channels.
â© Asia â Remote
đ° $30M Series B - Sumsub on 2022-12
â° Full Time
đĄ Mid-level
đ Senior
đ Support Engineer
đŁïžđšđł Chinese Required
SQL
đ March 24
Solutions Support Engineer responsible for technical customer support at Wiz, Inc. Troubleshooting technical problems and implementing solutions in a cloud security environment.
đŁïžđŻđ” Japanese Required
AWS
Azure
Cloud
Google Cloud Platform
Java
JavaScript
Kubernetes
Linux
Python
đ March 13
Product Support Engineer responsible for customer support, technical issue resolution, and product education at Tulip. Engaging with cross-functional teams to enhance user experience and knowledge base.
đŻđ” Japan â Remote
đ° $100M Series C on 2021-08
â° Full Time
đĄ Mid-level
đ Senior
đ Support Engineer
AWS
Azure
Cloud
SQL
đ February 23
Customer Support Engineer for ClickHouse assisting customers primarily in Japan. Involves ticket resolution, community support, and technical collaboration.
đŁïžđŻđ” Japanese Required
Cloud
Kubernetes
Linux
SQL
Unix
Go
đ February 9
Cloud Support Engineer needed to solve complex technical issues for customers in Japan. Collaborating with teams to ensure customer success on the Akamai platform.
đŻđ” Japan â Remote
đ° Post-IPO Equity on 2001-07
â° Full Time
đĄ Mid-level
đ Senior
đ Support Engineer
đŁïžđŻđ” Japanese Required
DNS
JavaScript
TCP/IP
đ December 22, 2025
Junior Technical Support Engineer assisting customers with Salesforce products and their customizations. Responsible for maximizing customer satisfaction through technical expertise and support during challenges.
đŁïžđŻđ” Japanese Required
RDBMS
SOAP
SQL
đ December 22, 2025
Junior Technical Support Engineer assisting customers with Salesforce products and their customizations. Responsible for maximizing customer satisfaction through technical expertise and support during challenges.
đŁïžđŻđ” Japanese Required
RDBMS
SOAP
SQL
+3 More Support Engineer Jobs Available!
The average salary for remote support engineers in Japan is „5,216,906 per year. This is based on data from 53 job openings. Our advanced AI searches the internet for remote job openings and posts them on our website. We use the salary data from these job postings to calculate salary expectations.
Below is a breakdown of salary data by years of experience:
| Experience | Number of roles analyzed | Average Salary |
|---|---|---|
đą Junior Support Engineer (1-2 yrs) | 12 | „0 |
đĄ Mid-level Support Engineer (2-4 yrs) | 24 | „4,070,000 |
đ Senior Support Engineer (5-9 yrs) | 16 | „11,176,000 |
đŽ Lead Support Engineer (10+ yrs) | 1 | „0 |
We analyzed 38 job listings in the last year and found it takes about 46 days for employers to close a job opening.
We reviewed 53 job postings and found the top 10 skills employers are asking for most often are:
We scan the internet everyday and find jobs not posted on LinkedIn or other job boards.
We find jobs as soon as they're posted, so you can apply before everyone else.
Most members hear back within the first week
We find jobs other job boards miss.