🕒 4 days ago
5001 - 10000
Technical Support Engineer 2 at Twilio resolving billing issues and supporting customers in Japan. Collaborating with cross-functional teams and ensuring customer satisfaction through effective troubleshooting.
🗣️🇯🇵 Japanese Required
SQL
🕒 May 16
Technical Support Engineer providing support to APAC developers and security teams via Zendesk, Slack, and Discord. Troubleshooting technical issues and building support resources for Socket products.
JavaScript
Maven
Open Source
Python
🕒 May 13
5001 - 10000
Technical Support Engineer helping customers with Twilio's Programmable Messaging API. Collaborating with teams to troubleshoot and resolve complex technical issues.
🗣️🇯🇵 Japanese Required
🕒 May 5
Senior Technical Support Engineer managing escalations and troubleshooting for a cybersecurity platform in Japan. Engaging with customers and driving root cause analysis for critical issues in SIEM operations.
AWS
Azure
Cloud
Cyber Security
Distributed Systems
DNS
ElasticSearch
Firewalls
Google Cloud Platform
Kafka
Kubernetes
Linux
TCP/IP
🕒 May 2
Technical Support Engineer providing L1/L2 support globally for cloud solutions by resolving customer issues and ensuring software reliability with focus on Linux systems.
🗣️🇯🇵 Japanese Required
Linux
🕒 May 2
Entry-Level Technical Support Engineer providing assistance in cloud infrastructure and Linux systems. Collaborating with experienced engineers and supporting customers in Japan and globally.
🇯🇵 Japan – Remote
💵 ¥4.8M - ¥6.5M / year
⏰ Full Time
⚪️ Entry-level
📞 Support Engineer
🚫👨🎓 No degree required
🗣️🇯🇵 Japanese Required
Cloud
Linux
🕒 April 29
Technical Support Engineer for Toptracer Range technology, supporting customers and employees with technical challenges. Join a global team focused on innovation in golf technology.
🕒 April 14
Technical Support Engineer (L3) providing support for B2B clients on the Sumsub platform. Focused on troubleshooting issues, collaborating with teams, and developing custom solutions.
🗣️🇨🇳 Chinese Required
SQL
🕒 April 8
Technical Support Engineer providing support for B2B clients on the Sumsub platform. Collaborating closely with teams while handling technical issues and client communications.
🗣️🇨🇳 Chinese Required
SQL
🕒 April 3
Technical Support Engineering Manager leading a team of Technical Support Engineers in developer tools. Engaging with users and optimizing internal processes in a fast-paced startup environment.
🕒 March 31
Technical Support Specialist providing remote customer support through live chat, tickets, and voice. Assisting with onboarding and ensuring customer satisfaction across our SaaS platform.
🕒 March 24
Technical Support Engineer providing B2B technical support for the Sumsub verification platform. Collaborating and resolving client issues via multiple communication channels.
🗣️🇨🇳 Chinese Required
SQL
🕒 February 23
Customer Support Engineer for ClickHouse assisting customers primarily in Japan. Involves ticket resolution, community support, and technical collaboration.
🗣️🇯🇵 Japanese Required
Cloud
Kubernetes
Linux
SQL
Unix
Go
🕒 December 22, 2025
Junior Technical Support Engineer assisting customers with Salesforce products and their customizations. Responsible for maximizing customer satisfaction through technical expertise and support during challenges.
🗣️🇯🇵 Japanese Required
RDBMS
SOAP
SQL
The average salary for remote technical support in Japan is ¥2,191,538 per year. This is based on data from 26 job openings. Our advanced AI searches the internet for remote job openings and posts them on our website. We use the salary data from these job postings to calculate salary expectations.
Below is a breakdown of salary data by years of experience:
| Experience | Number of roles analyzed | Average Salary |
|---|---|---|
🟢 Junior Technical Support (1-2 yrs) | 6 | ¥0 |
🟡 Mid-level Technical Support (2-4 yrs) | 14 | ¥4,070,000 |
🟠 Senior Technical Support (5-9 yrs) | 6 | ¥0 |
We analyzed 19 job listings in the last year and found it takes about 38 days for employers to close a job opening.
We reviewed 26 job postings and found the top 10 skills employers are asking for most often are:
We scan the internet everyday and find jobs not posted on LinkedIn or other job boards.
We find jobs as soon as they're posted, so you can apply before everyone else.
Most members hear back within the first week
We find jobs other job boards miss.
We find jobs other job boards miss.
New jobs are constantly being posted. We check each company website multiple times a day to ensure we have the most up-to-date job listings.
Yes! We're always looking to expand our listings and appreciate any suggestions from our community. Just send an email to [email protected]. I read every request.
Remote Rocketship is a solo project by me, Lior Neu-ner. I built this website for my wife when she was looking for a job! She was having a hard time finding remote jobs, so I decided to build her a tool that would search the internet for her.