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🔥 9 minutes ago
Job not on LinkedIn
Customer support operations supervisor leading Level 1 agents for Stride’s tech-enabled online education services. Managing performance, coaching, escalations, and process improvements across a fully remote US team.
🔥 3 hours ago
Customer Support Supervisor leading customer service teams for OPENLANE’s digital used-vehicle marketplace. Resolving escalations, managing KPIs, and improving contact center operations.
🇺🇸 United States – Remote
💰 $10M Venture Round - OPENLANE on 2008-12
⏰ Full Time
🟡 Mid-level
🟠 Senior
💝 Customer Support
Job not on LinkedIn
🔥 4 hours ago
Job not on LinkedIn
Customer service supervisor overseeing staff operations for Independence Pet Holdings, which manages pet health brands and services. Monitoring quality, escalations, performance reporting, and workforce training.
Job not on LinkedIn
🔥 14 hours ago
Job not on LinkedIn
Customer Support Team Lead coaching agents for Clipboard’s healthcare staffing marketplace. Monitoring performance, resolving escalations, and driving quality, productivity, and accountability.
Job not on LinkedIn
🔥 14 hours ago
Job not on LinkedIn
Customer Support Team Lead coaching agents for Clipboard, an app-based healthcare staffing marketplace. Monitoring performance, resolving escalations, and building an accountable, high-performing Worker Operations team.
🕒 2 days ago
Customer Support Manager improving retention for MyEdSpace, an education technology platform connecting students with teachers. Onboarding users, resolving inquiries, supporting upsells, and relaying feedback to product teams.
🕒 3 days ago
Customer care supervisor leading 15–25 agents for First Advantage, a global background-screening and HR technology provider. Driving service quality, escalations, coaching, compliance, and continuous process improvement remotely across the United States.
🕒 3 days ago
Customer Support Manager scaling Bloomerang’s nonprofit giving-platform support operation. Leading specialists, optimizing channels, and applying data and AI to improve customer outcomes.
🇺🇸 United States – Remote
💵 $56.1k - $80k / year
💰 $33M Debt Financing on 2021-02
⏰ Full Time
🟡 Mid-level
🟠 Senior
💝 Customer Support
🕒 3 days ago
Customer Service Manager leading support operations for THE/STUDIO’s global custom-product manufacturing platform. Managing escalations, team performance, workflows, and client satisfaction across a fully remote organization.
🇺🇸 United States – Remote
💰 $11M Series A - The/Studio on 2018-09
⏰ Full Time
🟡 Mid-level
🟠 Senior
💝 Customer Support
Job not on LinkedIn
🕒 5 days ago
Job not on LinkedIn
Senior customer service representative supporting healthcare clients through order management, issue resolution, returns, and supply-chain coordination. Remote role at Owens & Minor, a global healthcare solutions company.
⚔️ Virginia – Remote
💵 $29 / hour
💰 Post-IPO Debt on 2022-03
⏰ Full Time
🟠 Senior
💝 Customer Support
🦅 H1B Visa Sponsor
🕒 5 days ago
Service Supervisor managing customer service delivery for Convergint, a global security and automation systems integrator. Supervising service teams, controlling costs, and expanding local service operations.
🕒 6 days ago
Customer Service Team Leader guiding BuyGoods support agents for its global eCommerce technology business. Improving coaching, escalations, service quality, and operational KPIs.
🕒 6 days ago
Operations Manager leading Propeller’s 24/7 chat and email support operations. Improving team performance, processes, and AI-enabled customer experiences for a construction mapping platform.
🕒 6 days ago
Coordenador de atendimento gerindo operações de agendamento e validação na Maxtrack. Liderando supervisores e otimizando serviços de IoT e rastreamento veicular.
🗣️🇧🇷🇵🇹 Portuguese Required
🕒 6 days ago
Customer Support Manager leading technical support teams for Cribl, which builds telemetry infrastructure for the AI era. Managing escalations, coaching engineers, and ensuring SLA and CSAT success.
🇺🇸 United States – Remote
💵 $116k - $181k / year
⏰ Full Time
🟠 Senior
🔴 Lead
💝 Customer Support
🦅 H1B Visa Sponsor
🕒 6 days ago
Customer Support Manager managing Motorola Solutions’ public safety service contracts in Wyoming and Colorado. Driving customer satisfaction, renewals, operational delivery, vendor coordination, and service revenue growth.
⛰️ Colorado, Wyoming – Remote
💵 $70k - $85k / year
⏰ Full Time
🟡 Mid-level
🟠 Senior
💝 Customer Support
🦅 H1B Visa Sponsor
🕒 August 3
Lead Customer Support Team at OBRIO within the General Support unit managing 40+ agents and driving quality assurance. Focus on strategic developments and AI integrations within customer support processes.
🗣️🇺🇦 Ukrainian Required
Job not on LinkedIn
🕒 July 30
Job not on LinkedIn
Customer Service Supervisor overseeing operations of remote e-commerce customer service team. Ensuring high service standards and managing agent performance.
🕒 July 30
Concierge Team Lead ensuring quality customer support via phone, chat, and email at Skylight. Focus on coaching and performance management in a fast-paced environment.
⛰️ Colorado, New York – Remote
💵 $67k / year
💰 Venture Round on 2020-09
⏰ Full Time
🟠 Senior
💝 Customer Support
+89 More Customer Service Supervisor Jobs Available!
The average salary for remote customer service supervisors is $59,818 per year. This is based on data from 47 job openings. Our advanced AI searches the internet for remote job openings and posts them on our website. We use the salary data from these job postings to calculate salary expectations.
Below is a breakdown of salary data by years of experience:
| Experience | Number of roles analyzed | Average Salary |
|---|---|---|
🟢 Junior Customer Service Supervisor (1-2 yrs) | 6 | $0 |
🟡 Mid-level Customer Service Supervisor (2-4 yrs) | 41 | $68,572 |
We analyzed 34 job listings in the last year and found it takes about 32 days for employers to close a job opening.
We reviewed 47 job postings and found the top 10 skills employers are asking for most often are:
You need strong communication and interpersonal skills, problem-solving abilities, and proficiency in customer service software. Leadership, time management, and conflict resolution skills are also crucial for supervising a remote team.
Typically, a degree in business administration or a related field is preferred. Relevant experience in customer service and supervisory roles is vital. Certifications in customer service management may also enhance your profile.
Responsibilities include overseeing customer service operations, managing and training staff, resolving escalated customer issues, ensuring service level agreements are met, and analyzing performance metrics to improve service quality.
Benefits include flexible work hours, reduced commuting time, a comfortable work environment, and the opportunity to manage a remote team. Remote work can also lead to improved work-life balance and exposure to diverse customer interactions.
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