Selected: âš Customer Service Supervisor.
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Selected: đ Date Added.
đ„ 13 hours ago
Contact center supervisor leading representatives and operations for Evolentâs healthcare prior authorization services. Improving service quality, authorization efficiency, and patient care outcomes.
đșđž United States â Remote
đ” $55k - $60k / year
â° Full Time
đĄ Mid-level
đ Senior
đ Customer Support
đŠ H1B Visa Sponsor
đ» Ghost score 0%
đ„ 15 hours ago
Customer Support Manager leading AECOMâs CTrides transportation support center. Improving customer service quality, staffing, training, QA, and automated support operations.
đŠ Connecticut â Remote
đ” $80k - $95k / year
â° Full Time
đĄ Mid-level
đ Senior
đ Customer Support
đŠ H1B Visa Sponsor
đ» Ghost score 1%
đ 2 days ago
Remote Customer Support Manager leading teams that process federal student loan repayment and forgiveness applications. Ensuring compliant, accurate service and performance for government contract operations.
đïž District of Columbia, Tennessee, +2 more states â Remote
đ” $60k - $70k / year
â° Full Time
đĄ Mid-level
đ Senior
đ Customer Support
đ» Ghost score 0%
đ 3 days ago
Customer Support Team Lead guiding agents and improving customer experience for Mudflapâs trucking fintech platform. Managing metrics, quality, feedback, and scalable support processes.
đșđž United States â Remote
đ” $60k - $70k / year
đ° Pre Seed Round on 2018-11
â° Full Time
đ Senior
đ Customer Support
đ» Ghost score 14%
đ 3 days ago
Remote Customer Care Team Lead supporting pharmacy-care members through escalations, coaching, and MCCP operations. Coordinating advocates, queues, and complex service issues.
đ 3 days ago
Customer Service Supervisor leading mortgage servicing support, compliance, metrics, and team development. Managing escalations and staffing for Flat Branch Home Loansâ customer service department.
đ Florida, Iowa, +7 more states â Remote
â° Full Time
đĄ Mid-level
đ Senior
đ Customer Support
đ» Ghost score 10%
đ 4 days ago
Customer Service Manager leading RYZEâs global contact center for mushroom coffee and superfood products. Improving service quality, team performance, operations, and customer experience.
đ”đ Philippines â Remote
đ° $1.5M Seed Round - RYZE Superfoods on 2022-03
â° Full Time
đĄ Mid-level
đ Senior
đ Customer Support
đ» Ghost score 10%
đ 4 days ago
Team Lead managing customer service for Finanzen groupâs FinTech investment platform. Improving service performance, processes, quality, and AI-enabled support.
đŁïžđ©đȘ German Required
đ 5 days ago
Customer Support Lead guiding 8â13 specialists for Workstreamâs all-in-one HR, payroll, and hiring platform. Driving coaching, process efficiency, customer satisfaction, and SLA success.
đ 5 days ago
Customer Support Lead supporting financial institutions using Prometheumâs regulated crypto and digital brokerage infrastructure. Managing onboarding, escalations, ticketing systems, and support operations.
đșđž United States â Remote
đ” $85k - $120k / year
â° Full Time
đ Senior
đ Customer Support
đŠ H1B Visa Sponsor
đ» Ghost score 0%
đ 5 days ago
Remote Customer Service Manager leading customer service teams for ServiceMacâs mortgage and real estate servicing business. Overseeing operations, staffing, performance, budgets, and service quality.
đŽ South Carolina â Remote
đ” $67.2k - $89.6k / year
â° Full Time
đĄ Mid-level
đ Senior
đ Customer Support
đŠ H1B Visa Sponsor
đ» Ghost score 0%
đ 6 days ago
Customer Service Manager leading omnichannel support for Honey Birdette, a luxury lingerie and lifestyle retailer. Managing teams, escalations, orders, and 24/7 customer experiences.
đ California â Remote
đ” $32 / hour
â° Full Time
đ Senior
đŽ Lead
đ Customer Support
đ» Ghost score 10%
đ 6 days ago
Customer Support Manager leading MoeGoâs 24/7 support operation for pet-care business software. Owning staffing, QA, automation, escalations, and customer experience metrics.
đ United States, Canada â Remote
đ” $100k - $115k / year
đ° $6.5M Seed Round on 2022-04
â° Full Time
đĄ Mid-level
đ Senior
đ Customer Support
đ» Ghost score 0%
đ 6 days ago
Customer Service Supervisor leading call-center operations for T3 Services Group, a residential HVAC, plumbing, and electrical services provider. Coaching employees, monitoring performance, and managing customer escalations.
đșđž United States â Remote
đ” $60k - $65k / year
â° Full Time
đĄ Mid-level
đ Senior
đ Customer Support
đ» Ghost score 0%
đ 6 days ago
Team Lead guiding customer service for Finanzen.netâs brokerage and investment platform. Managing service performance, quality, team development, automation, and regulated customer care.
đŁïžđ©đȘ German Required
đ November 3
Customer Service Manager leading distributed support operations for L-Nutraâs clinical nutrition and longevity products. Improving team performance, Gladly workflows, retention, and customer experience across three markets.
đșđž United States â Remote
đ” $90k - $110k / year
â° Full Time
đĄ Mid-level
đ Senior
đ Customer Support
đ» Ghost score 0%
đ October 31
Team Lead managing customer service for finanzen.netâs brokerage and investment platform. Driving team performance, quality, process optimization, and AI-enabled service operations.
đŁïžđ©đȘ German Required
đ October 30
Customer Support Manager leading Empowerâs remote support team for driver and rider services. Managing agents, quality assurance, escalations, training, and 24/7 customer coverage.
đșđž United States â Remote
đ” $70k - $90k / year
đ° $358k Early Stage VC on 2022-10
â° Full Time
đĄ Mid-level
đ Senior
đ Customer Support
đ» Ghost score 1%
đ October 30
Virtual Customer Service Manager leading remote CSR and inside-sales teams for an Atlanta pest-control company. Managing coaching, KPIs, escalations, CRM operations, and staffing.
đșđž United States â Remote
đ” $55k - $65k / year
â° Full Time
đĄ Mid-level
đ Senior
đ Customer Support
đ» Ghost score 0%
đ October 30
Client Experience Supervisor leading frontline service, coaching, quality, and retention for a debt-management client experience team. Managing CRM workflows, escalations, compliance, and employee development in Orlando.
đ Florida â Remote
đ” $62.4k / year
â° Full Time
đĄ Mid-level
đ Senior
âš Supervisor
đ» Ghost score 0%
+50 More Customer Service Supervisor Jobs Available!
The average salary for remote customer service supervisors is $66,340 per year. This is based on data from 47 job openings. Our advanced AI searches the internet for remote job openings and posts them on our website. We use the salary data from these job postings to calculate salary expectations.
Below is a breakdown of salary data by years of experience:
| Experience | Number of roles analyzed | Average Salary |
|---|---|---|
đĄ Mid-level Customer Service Supervisor (2-4 yrs) | 47 | $66,340 |
We analyzed 42 job listings in the last year and found it takes about 32 days for employers to close a job opening.
We reviewed 57 job postings and found the top 10 skills employers are asking for most often are:
You need strong communication and interpersonal skills, problem-solving abilities, and proficiency in customer service software. Leadership, time management, and conflict resolution skills are also crucial for supervising a remote team.
Typically, a degree in business administration or a related field is preferred. Relevant experience in customer service and supervisory roles is vital. Certifications in customer service management may also enhance your profile.
Responsibilities include overseeing customer service operations, managing and training staff, resolving escalated customer issues, ensuring service level agreements are met, and analyzing performance metrics to improve service quality.
Benefits include flexible work hours, reduced commuting time, a comfortable work environment, and the opportunity to manage a remote team. Remote work can also lead to improved work-life balance and exposure to diverse customer interactions.
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