Selected: ✨ Customer Service Supervisor.
Selected: 🆕 Date Added.
🔥 38 minutes ago
Support Manager leading L1–L3 customer operations for Boxed.gg, a collectible-commerce platform. Managing agents, queue health, escalations, performance, and support economics.
🌏 Anywhere in the World
💰 Seed Round on 2024-10
⏰ Full Time
🟢 Junior
🟡 Mid-level
👔 Manager
🚫👨🎓 No degree required
👻 Ghost score 19%
🔥 5 hours ago
Customer Care Supervisor leading teams, resolving inquiries, and improving contact-center performance. Supporting Farmers Insurance’s automobile, home, small-business, and financial-services customers.
🇺🇸 United States – Remote
⏰ Full Time
🟡 Mid-level
🟠 Senior
💝 Customer Support
🦅 H1B Visa Sponsor
👻 Ghost score 10%
🔥 8 hours ago
Customer Service Supervisor leading call-center agents supporting TaxAct tax-filing software customers. Coaching teams, managing service KPIs, and resolving escalated B2B support issues.
🇺🇸 United States – Remote
⏰ Full Time
🟢 Junior
🟡 Mid-level
💝 Customer Support
🚫👨🎓 No degree required
👻 Ghost score 12%
🔥 9 hours ago
Customer Support Team Manager leading remote BPO teams supporting Oura Health’s smart-ring customers. Driving service quality, performance, escalations, and advisor development.
🕒 Yesterday
Customer Support Team Lead owning support operations and customer relationships at Property Leads, a real estate investor lead provider. Leading teams, resolving issues, and improving service efficiency.
🕒 Yesterday
Customer Success Manager helping Kenect’s AI texting and reputation platform retain large-market customers. Driving adoption, renewals, upsells, training, and executive business reviews.
🕒 2 days ago
Senior customer service manager overseeing Gas Power Services execution, maintenance, and customer support projects in Peru. Managing stakeholders, contracts, resources, and field service activities.
🗣️🇪🇸 Spanish Required
🕒 2 days ago
Pearson customer service manager leading multilingual teams across Benelux, Germany, and Nordic regions. Overseeing operations, escalations, workforce planning, and customer experience improvements.
🕒 2 days ago
Managing Gas Power Services projects and customer-site maintenance activities in Peru. Serving as customer contact while coordinating resources, logistics, contracts, and service execution.
🗣️🇪🇸 Spanish Required
🕒 3 days ago
Customer Support Manager leading queue performance, escalations, and coaching for Miter’s AI-powered construction operations platform. Managing payroll, tax, and benefits support quality.
🏄 California, New York – Remote
💵 $120k - $135k / year
⏰ Full Time
🟡 Mid-level
🟠 Senior
💝 Customer Support
👻 Ghost score 20%
🕒 3 days ago
Customer Support Manager leading teams and support operations for Schneider Geospatial’s GIS-based GovTech SaaS platform. Improving case resolution, customer satisfaction, analytics, and self-service.
🇺🇸 United States – Remote
💰 Private equity on 2022-07
⏰ Full Time
🟡 Mid-level
🟠 Senior
💝 Customer Support
👻 Ghost score 10%
🕒 3 days ago
Customer Care Section Manager leading remote customer-care teams for SouthState Bank. Coaching representatives, improving service quality, and managing banking call-center operations.
🏈 Alabama, Colorado, +5 more states – Remote
💵 $49.9k - $79.7k / year
⏰ Full Time
🟡 Mid-level
🟠 Senior
💝 Customer Support
👻 Ghost score 0%
🕒 5 days ago
Customer Service Team Leader guiding remote support teams for a growing specialty coffee and beverage retailer. Coaching associates, managing KPIs, and elevating customer experiences.
🕒 5 days ago
Customer Support Manager leading technical support teams for DealerOn, an automotive dealership marketing company. Improving customer experience, KPIs, SLAs, and escalated issue resolution remotely.
🇺🇸 United States – Remote
💵 $75k - $95k / year
💰 Private equity on 2020-02
⏰ Full Time
🟡 Mid-level
🟠 Senior
💝 Customer Support
👻 Ghost score 0%
🕒 6 days ago
Manager Support leading customer support operations for Infios supply chain software solutions. Managing escalations, team performance, capacity planning, and process improvement.
🕒 6 days ago
Customer Service Manager overseeing ERP managed services and customer governance at AZTEKA Consulting. Managing SLAs, KPIs, escalations, service reviews, and continuous improvements.
🗣️🇩🇪 German Required
🕒 September 17
Customer Support Manager leading CSMs and strengthening retention operations. Improving customer outcomes for SalesCloser.ai’s conversational AI sales platform.
🌐 Mexico, Brazil – Remote
💰 Debt Financing on 2021-09
⏰ Full Time
🟡 Mid-level
🟠 Senior
💝 Customer Support
👻 Ghost score 10%
🕒 September 17
Customer Support Team Lead guiding regional teams supporting CAI Software’s Maritech cloud ERP for seafood manufacturers. Managing performance, escalations, SLAs, and continuous support improvements.
🗣️🇳🇴 Norwegian Required
🕒 September 17
Support Manager assisting users of Gismart’s wellness, utility, and music mobile apps. Handling reviews, billing disputes, complaints, and occasional phone support.
🕒 September 10
Customer Resolution Supervisor managing high-risk mortgage loans and complex customer disputes for Freedom Mortgage. Conducting root-cause analysis, ensuring regulatory compliance, and resolving escalated customer issues.
🇺🇸 United States – Remote
💰 $500M Debt Financing - Freedom Mortgage on 2025-08
⏰ Full Time
🟡 Mid-level
🟠 Senior
✨ Supervisor
👻 Ghost score 10%
+79 More Customer Service Supervisor Jobs Available!
The average salary for remote customer service supervisors is $59,845 per year. This is based on data from 52 job openings. Our advanced AI searches the internet for remote job openings and posts them on our website. We use the salary data from these job postings to calculate salary expectations.
Below is a breakdown of salary data by years of experience:
| Experience | Number of roles analyzed | Average Salary |
|---|---|---|
🟢 Junior Customer Service Supervisor (1-2 yrs) | 6 | $0 |
🟡 Mid-level Customer Service Supervisor (2-4 yrs) | 46 | $67,651 |
We analyzed 38 job listings in the last year and found it takes about 31 days for employers to close a job opening.
We reviewed 52 job postings and found the top 10 skills employers are asking for most often are:
You need strong communication and interpersonal skills, problem-solving abilities, and proficiency in customer service software. Leadership, time management, and conflict resolution skills are also crucial for supervising a remote team.
Typically, a degree in business administration or a related field is preferred. Relevant experience in customer service and supervisory roles is vital. Certifications in customer service management may also enhance your profile.
Responsibilities include overseeing customer service operations, managing and training staff, resolving escalated customer issues, ensuring service level agreements are met, and analyzing performance metrics to improve service quality.
Benefits include flexible work hours, reduced commuting time, a comfortable work environment, and the opportunity to manage a remote team. Remote work can also lead to improved work-life balance and exposure to diverse customer interactions.
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