🔥 1 minute ago
Analista de Suporte at Gupy conducting various support responsibilities remotely. The role is part of a talent pool with a flexible schedule.
🗣️🇧🇷🇵🇹 Portuguese Required
🔥 10 hours ago
Tru-D Support Specialist providing technical support and implementation services for Tru-D customers. Building relationships and driving infection prevention success in healthcare settings with significant travel requirement.
🤠 Texas – Remote
💵 $60k - $65k / year
⏰ Full Time
🟡 Mid-level
🟠 Senior
💝 Customer Support
🦅 H1B Visa Sponsor
🔥 12 hours ago
Technical Support Specialist providing global technical assistance to healthcare providers using Nox Medical hardware and software. Supporting users by phone and email for exceptional customer experience.
🗣️🇫🇷 French Required
🔥 12 hours ago
1001 - 5000
Service Desk Analyst at Infios providing technical and functional support for Supply Chain Software. Delivering assistance via phone and ticketing system to enhance operational efficiency.
🔥 12 hours ago
Help Desk Specialist providing first-tier technology support for Insperity's HR solutions. Assisting users with technology-related issues and ensuring high service quality for clients.
🔥 12 hours ago
Service Desk Analyst providing technical assistance to customers for IT issues remotely. Collaborating with internal teams to ensure efficient problem resolution.
🔥 13 hours ago
Application Support Analyst providing level 2 support for SaaS insurance applications. Focus on customer service, technical troubleshooting, and effective communication with internal teams.
🔥 14 hours ago
Remote Support Service Specialist handling inquiries for residents and clients at CEG Solutions LLC. Providing professional support in a collaborative and service-oriented environment.
🔥 19 hours ago
IT Support Specialist delivering exceptional technical support and managing user onboarding at Form Health. Supporting a cloud-based IT environment and ensuring a best-in-class employee experience.
🇺🇸 United States – Remote
💵 $75k - $90k / year
💰 Series A on 2021-04
⏰ Full Time
🟡 Mid-level
🟠 Senior
💻 IT Support
🔥 19 hours ago
IT Technical Support Analyst providing 1st and 2nd line support for Focus Group's customers. Handling a range of technical issues remotely while delivering excellent service and support.
🇬🇧 United Kingdom – Remote
💵 £40k / year
💰 Private Equity Round on 2020-03
⏳ Contract/Temporary
🟡 Mid-level
🟠 Senior
📞 Support Engineer
🇬🇧 UK Skilled Worker Visa Sponsor
Azure
🔥 20 hours ago
Technical Support Engineer responsible for customer support and debugging complex issues at Quicknode, a blockchain infrastructure company.
Ansible
Chef
DNS
Linux
Puppet
Python
Ruby
SaltStack
Terraform
🔥 21 hours ago
Technical Support Analyst ensuring critical workflows in global payment operations at Yuno. Involves real-time monitoring systems and client support for technical issues.
🕒 Yesterday
Help Desk Analyst providing first-line technical support in a federal IT environment. Focusing on diagnosing and resolving technical issues and ensuring customer satisfaction.
🕒 Yesterday
IT Support Analyst assisting in identity and access management operations at Radiology Partners. Provide end-user support and manage service requests to ensure compliance and security standards.
ServiceNow
🕒 Yesterday
Support Analyst responsible for technical support across Evolve, Sophia, Scout, and Flintbox platforms. Engaging with customers to ensure effective product utilization and satisfaction.
Cloud
🕒 Yesterday
5001 - 10000
Technical Support Expert providing exceptional technical support for Twilio's Email platform. Mentoring team members and resolving complex technical inquiries to ensure customer satisfaction.
🕒 Yesterday
Support Specialist assisting property managers through customer support and data analysis. Focusing on vacation rental performance across major booking channels like Airbnb and VRBO.
🕒 Yesterday
Analista de Suporte Pleno especialista no produto NFLegal no ecossistema TOTVS Protheus. Atuação no suporte N1/N2 do Produto NFLegal, documentações de processos e orientação de clientes.
🗣️🇧🇷🇵🇹 Portuguese Required
🕒 Yesterday
Analista de Suporte a Sistemas Sênior providing technical support and managing incidents for systems. Collaborating with development and operations teams at JUVO BRASIL TECNOLOGIA LTDA.
🗣️🇧🇷🇵🇹 Portuguese Required
ITSM
PMP
Postgres
SQL
🕒 Yesterday
Analista de Suporte a Sistemas Sênior providing technical support and managing incidents for systems. Collaborating with development and operations teams at JUVO BRASIL TECNOLOGIA LTDA.
🗣️🇧🇷🇵🇹 Portuguese Required
ITSM
PMP
Postgres
SQL
+378 More Support Analyst Jobs Available!
The average salary for remote support analysts is $74,980 per year. This is based on data from 1,130 job openings. Our advanced AI searches the internet for remote job openings and posts them on our website. We use the salary data from these job postings to calculate salary expectations.
Below is a breakdown of salary data by years of experience:
| Experience | Number of roles analyzed | Average Salary |
|---|---|---|
⚪️ Entry-level Support Analyst (0 yrs) | 10 | $64,500 |
🟢 Junior Support Analyst (1-2 yrs) | 433 | $70,348 |
🟡 Mid-level Support Analyst (2-4 yrs) | 543 | $73,130 |
🟠 Senior Support Analyst (5-9 yrs) | 139 | $95,520 |
🔴 Lead Support Analyst (10+ yrs) | 5 | $126,923 |
We analyzed 896 job listings in the last year and found it takes about 35 days for employers to close a job opening.
We reviewed 1,130 job postings and found the top 10 skills employers are asking for most often are:
You need strong problem-solving skills, excellent communication abilities, and proficiency in various support tools and operating systems. Familiarity with troubleshooting techniques and customer service skills are essential, as well as the ability to work independently and manage time effectively.
Typically, a degree in information technology, computer science, or a related field is preferred. Relevant certifications such as CompTIA A+, ITIL, or Microsoft Certified are beneficial. Experience in a technical support role can also be advantageous.
Responsibilities include diagnosing and resolving user issues, providing technical support through various communication channels, maintaining documentation of support interactions, and assisting with software and hardware installations. You might also collaborate with IT teams to improve systems and processes.
Benefits include flexible work arrangements, reduced commuting, the ability to work in a comfortable environment, and potential for a better work-life balance. Remote Support Analysts also gain exposure to various technologies and can collaborate with diverse teams globally.
We scan the internet everyday and find jobs not posted on LinkedIn or other job boards.
We find jobs as soon as they're posted, so you can apply before everyone else.
Most members hear back within the first week
We find jobs other job boards miss.