🔥 8 hours ago
Analista de Suporte Júnior resolvendo incidentes, APIs e integrações para clientes LATAM. Atendimento via Zendesk e colaboração com engenharia na Sensedia, líder brasileira em soluções de APIs.
🇧🇷 Brazil – Remote
💰 Private Equity Round on 2021-05
⏱ Part Time
🟢 Junior
📞 Support Engineer
🚫👨🎓 No degree required
👻 Ghost score 10%
🗣️🇪🇸 Spanish Required
🗣️🇧🇷🇵🇹 Portuguese Required
Apache
Grafana
Java
JavaScript
SQL
🔥 16 hours ago
Analista ADVPL e suporte remoto para ERP Protheus da Geeker. Atendimento de chamados e desenvolvimento de projetos e melhorias no sistema.
🇧🇷 Brazil – Remote
💵 R$40 / hour
⏳ Contract/Temporary
🟢 Junior
📞 Support Engineer
🚫👨🎓 No degree required
👻 Ghost score 25%
🗣️🇧🇷🇵🇹 Portuguese Required
🔥 20 hours ago
Remote Help Desk Specialist providing first-tier technology support for Insperity’s HR solutions business. Logging tickets, resolving issues, and escalating complex problems.
🤠 Texas – Remote
💵 $48k - $54.6k / year
⏰ Full Time
🟡 Mid-level
🟠 Senior
💻 IT Support
🦅 H1B Visa Sponsor
👻 Ghost score 0%
🔥 20 hours ago
Support Analyst resolving complex utility software issues for Cayenta, an enterprise resource management provider. Troubleshooting applications, SQL, data, integrations, and customer support cases.
🌐 Canada, United States – Remote
💵 $60k - $75k / year
⏰ Full Time
🟡 Mid-level
🟠 Senior
📞 Support Engineer
👻 Ghost score 0%
SQL
🔥 20 hours ago
IT Support Analyst providing 3rd-shift technical support for Velera’s fintech services. Troubleshooting hardware, software, networks, and customer incidents remotely.
🇺🇸 United States – Remote
💵 $19 - $23 / hour
⏰ Full Time
🟢 Junior
🟡 Mid-level
📞 Support Engineer
🚫👨🎓 No degree required
👻 Ghost score 0%
ServiceNow
🔥 20 hours ago
Support Analyst resolving complex CIS, data, integration, and SQL issues for Cayenta’s utility enterprise software customers. Documenting solutions and improving support through AI-enabled troubleshooting.
🌐 Canada, United States – Remote
💵 $60k - $75k / year
⏰ Full Time
🟡 Mid-level
🟠 Senior
📞 Support Engineer
👻 Ghost score 0%
SQL
🔥 21 hours ago
Support Analyst resolving complex utility software, data, integration, and database issues for Cayenta’s enterprise resource management customers. Using SQL, AI tools, and troubleshooting expertise to improve support outcomes.
🌐 Canada, United States – Remote
💵 $60k - $75k / year
⏰ Full Time
🟡 Mid-level
🟠 Senior
📞 Support Engineer
👻 Ghost score 0%
SQL
🔥 21 hours ago
Part-time remote support analyst training California K-12 schools on Harris QSS/OASIS software. Troubleshooting Linux/Windows applications, databases, and client issues.
🏄 California – Remote
💵 $40 - $45 / hour
⏱ Part Time
🟡 Mid-level
🟠 Senior
📞 Support Engineer
🦅 H1B Visa Sponsor
👻 Ghost score 0%
Linux
Postgres
SQL
🔥 22 hours ago
IT Support Specialist providing Tier 1-2 support and administering employee systems. Maintaining endpoints, SaaS platforms, networks, and IT inventory for Spinomenal’s online casino gaming business.
🇮🇱 Israel – Remote
💰 Venture Round on 2015-01
⏰ Full Time
🟢 Junior
🟡 Mid-level
💻 IT Support
🚫👨🎓 No degree required
👻 Ghost score 12%
🔥 23 hours ago
Technical Support Engineer resolving Kubernetes, cloud, and integration issues for ScaleOps. Monitoring incidents, managing tickets, and driving platform improvements through customer feedback.
🇺🇸 United States – Remote
💰 $15M Series A on 2023-12
⏰ Full Time
🟡 Mid-level
🟠 Senior
📞 Support Engineer
👻 Ghost score 25%
Cloud
Kubernetes
🔥 23 hours ago
Support Specialist assisting Brazil-based users of FORM’s mobile workforce platform. Troubleshooting issues, managing tickets, and improving customer support workflows remotely.
🔥 23 hours ago
Technical Support Engineer resolving customer issues for Firstup’s intelligent employee communications platform. Diagnosing incidents, configuring systems, and meeting support SLAs.
🇺🇸 United States – Remote
💵 $55k - $70k / year
⏰ Full Time
🟡 Mid-level
🟠 Senior
📞 Support Engineer
👻 Ghost score 0%
JavaScript
SQL
🔥 23 hours ago
Technical Support Engineer troubleshooting networking, infrastructure, and edge systems. Ensuring reliable real-time video streaming and AI workloads through diagnostics, automation, and incident response.
🇵🇭 Philippines – Remote
⏰ Full Time
🟢 Junior
📞 Support Engineer
🚫👨🎓 No degree required
👻 Ghost score 19%
Cloud
DNS
Firewalls
Linux
Python
TCP/IP
🕒 Yesterday
Technical Support Officer advising stakeholders and departments on UK safety legislation. Auditing technical materials and contributing to industry standards, publications, and appeals.
🇬🇧 United Kingdom – Remote
💰 Seed Round on 2018-01
⏰ Full Time
🟡 Mid-level
🟠 Senior
📞 Support Engineer
🇬🇧 UK Skilled Worker Visa Sponsor
👻 Ghost score 10%
🕒 Yesterday
Mainframe Support Analyst managing Ascension healthcare system batch operations. Monitoring CA ESP schedules, resolving z/OS workload issues, and automating critical healthcare data-center processes.
🇺🇸 United States – Remote
💵 $79.5k - $110.8k / year
⏰ Full Time
🟢 Junior
🟡 Mid-level
📞 Support Engineer
🚫👨🎓 No degree required
👻 Ghost score 0%
🕒 Yesterday
Technical Support Engineer troubleshooting SpotMe’s CRM-connected B2B event platform and Onomi product. Resolving urgent live-event issues across integrations, video, devices, configuration, and networks.
🕒 Yesterday
Mainframe Support Analyst managing CA ESP batch scheduling and z/OS operations. Supporting Ascension’s nonprofit Catholic healthcare system through troubleshooting, automation, and rotating on-call coverage.
🇺🇸 United States – Remote
💵 $79.5k - $110.8k / year
💰 $500M Debt on 2019-11
⏰ Full Time
🟢 Junior
🟡 Mid-level
📞 Support Engineer
🚫👨🎓 No degree required
👻 Ghost score 0%
🕒 Yesterday
Product Support Analyst supporting SitusAMC’s real estate software clients with production issues, implementations, and QA testing. Delivering training and coordinating defect resolution remotely across the US.
🇺🇸 United States – Remote
💵 $55k - $75k / year
💰 Private equity on 2020-05
⏰ Full Time
🟢 Junior
📞 Support Engineer
🚫👨🎓 No degree required
🦅 H1B Visa Sponsor
👻 Ghost score 0%
🕒 Yesterday
Help Desk Analyst supporting University of Tennessee faculty, staff, and students. Troubleshooting applications, managing tickets, mentoring assistants, and improving IT knowledge resources.
🎸 Tennessee – Remote
💵 $48k - $51.5k / year
⏰ Full Time
🟢 Junior
🟡 Mid-level
💻 IT Support
👻 Ghost score 6%
🕒 Yesterday
Analista de Atendimento Técnico apoiando programas oncológicos da Funcional Health Tech. Visitando instituições, treinando enfermeiras e monitorando pacientes e eventos adversos.
🗣️🇧🇷🇵🇹 Portuguese Required
+555 More Support Analyst Jobs Available!
The average salary for remote support analysts is $75,652 per year. This is based on data from 1,189 job openings. Our advanced AI searches the internet for remote job openings and posts them on our website. We use the salary data from these job postings to calculate salary expectations.
Below is a breakdown of salary data by years of experience:
| Experience | Number of roles analyzed | Average Salary |
|---|---|---|
⚪️ Entry-level Support Analyst (0 yrs) | 10 | $64,500 |
🟢 Junior Support Analyst (1-2 yrs) | 456 | $71,794 |
🟡 Mid-level Support Analyst (2-4 yrs) | 569 | $74,431 |
🟠 Senior Support Analyst (5-9 yrs) | 152 | $91,970 |
🔴 Lead Support Analyst (10+ yrs) | 2 | $117,885 |
We analyzed 920 job listings in the last year and found it takes about 37 days for employers to close a job opening.
We reviewed 1,189 job postings and found the top 10 skills employers are asking for most often are:
You need strong problem-solving skills, excellent communication abilities, and proficiency in various support tools and operating systems. Familiarity with troubleshooting techniques and customer service skills are essential, as well as the ability to work independently and manage time effectively.
Typically, a degree in information technology, computer science, or a related field is preferred. Relevant certifications such as CompTIA A+, ITIL, or Microsoft Certified are beneficial. Experience in a technical support role can also be advantageous.
Responsibilities include diagnosing and resolving user issues, providing technical support through various communication channels, maintaining documentation of support interactions, and assisting with software and hardware installations. You might also collaborate with IT teams to improve systems and processes.
Benefits include flexible work arrangements, reduced commuting, the ability to work in a comfortable environment, and potential for a better work-life balance. Remote Support Analysts also gain exposure to various technologies and can collaborate with diverse teams globally.
We scan the internet everyday and find jobs not posted on LinkedIn or other job boards.
We find jobs as soon as they're posted, so you can apply before everyone else.
Most members hear back within the first week
We find jobs other job boards miss.