🔥 1 hour ago
Technical Support Engineer providing assistance to users on advanced AI cloud platform. Collaborating with teams to resolve technical queries and improve support services.
🏄 California, Florida, +5 more states – Remote
💵 $109.5k - $136.8k / year
⏰ Full Time
🟢 Junior
🟡 Mid-level
📞 Support Engineer
🚫👨🎓 No degree required
Cloud
Python
🔥 1 hour ago
51 - 200
IT Support Analyst ensuring high-quality technical support for SFG20's operations. Responsible for maintaining critical systems and responding to customer technical inquiries in a business environment.
🔥 15 hours ago
Technical Support Specialist providing global technical assistance to healthcare providers using Nox Medical hardware and software. Supporting users by phone and email for exceptional customer experience.
🗣️🇫🇷 French Required
🔥 15 hours ago
Help Desk Specialist providing first-tier technology support for Insperity's HR solutions. Assisting users with technology-related issues and ensuring high service quality for clients.
🔥 16 hours ago
Service Desk Analyst providing technical assistance to customers for IT issues remotely. Collaborating with internal teams to ensure efficient problem resolution.
🔥 22 hours ago
IT Technical Support Analyst providing 1st and 2nd line support for Focus Group's customers. Handling a range of technical issues remotely while delivering excellent service and support.
🇬🇧 United Kingdom – Remote
💵 £40k / year
💰 Private Equity Round on 2020-03
⏳ Contract/Temporary
🟡 Mid-level
🟠 Senior
📞 Support Engineer
🇬🇧 UK Skilled Worker Visa Sponsor
Azure
🔥 23 hours ago
Technical Support Engineer responsible for customer support and debugging complex issues at Quicknode, a blockchain infrastructure company.
Ansible
Chef
DNS
Linux
Puppet
Python
Ruby
SaltStack
Terraform
🕒 Yesterday
Technical Support Analyst ensuring critical workflows in global payment operations at Yuno. Involves real-time monitoring systems and client support for technical issues.
🕒 Yesterday
IT Support Analyst assisting in identity and access management operations at Radiology Partners. Provide end-user support and manage service requests to ensure compliance and security standards.
ServiceNow
🕒 Yesterday
Support Analyst responsible for technical support across Evolve, Sophia, Scout, and Flintbox platforms. Engaging with customers to ensure effective product utilization and satisfaction.
Cloud
🕒 Yesterday
Technical Customer Support Specialist assisting Australia based customers with Higher Logic’s software solutions. Providing outstanding technical support through multiple channels to a range of customers.
🇺🇸 United States – Remote
💰 $55M Private Equity Round on 2016-09
⏰ Full Time
🟢 Junior
🟡 Mid-level
📞 Support Engineer
🕒 Yesterday
Support specialist ensuring system functionality and user productivity as the first line of technical support. Investigating issues, managing tickets, and provisioning users remotely.
MariaDB
MySQL
SQL
🕒 Yesterday
Technical Support Specialist assisting customers while managing advanced tech investigations and support inquiries for AI solutions in construction. Working with logs and integrations to ensure smooth operations.
🇺🇸 United States – Remote
💵 $70k - $90k / year
⏰ Full Time
🟢 Junior
🟡 Mid-level
📞 Support Engineer
🦅 H1B Visa Sponsor
🕒 4 days ago
Technical Support Analyst assisting clients with online video streaming solutions. Responsible for troubleshooting and guiding customers through complex technical issues in a remote setting.
🗣️🇧🇷🇵🇹 Portuguese Required
🕒 4 days ago
Technical Support Analyst for UK clients working remote in South Africa. Responsibilities include managing workloads, clear communication, and maintaining documentation.
🇿🇦 South Africa – Remote
💵 R25k - R35k / month
⏰ Full Time
🟢 Junior
🟡 Mid-level
📞 Support Engineer
🚫👨🎓 No degree required
🕒 5 days ago
Senior Technical Support Specialist ensuring seamless operation of healthcare systems across North America. Collaborating on complex PACS and network troubleshooting to improve patient experience.
Cloud
Firewalls
SQLite
TCP/IP
🕒 5 days ago
Technical Support Specialist providing support for SMS traffic in US carrier networks for enterprise customers. Managing escalations and collaborating with cross-functional teams to ensure delivery performance.
🕒 5 days ago
Technical Support Specialist providing 2nd level technical support to B2B customers while collaborating with internal teams for product improvements. Supporting operational business concerns and optimizing customer experience.
🕒 5 days ago
Technical Support Engineer providing technical support to customers at Spotter, a fast growing trucking startup in the US. Investigating technical issues and collaborating with internal teams for effective service delivery.
🕒 5 days ago
Technical Support Analyst providing AI-driven solutions and enterprise support for global customers. Contributing to product improvements and servicing technical inquiries in cybersecurity.
Cyber Security
DNS
Linux
+226 More Technical Support Analyst Jobs Available!
The average salary for remote technical support analysts is $72,276 per year. This is based on data from 207 job openings. Our advanced AI searches the internet for remote job openings and posts them on our website. We use the salary data from these job postings to calculate salary expectations.
Below is a breakdown of salary data by years of experience:
| Experience | Number of roles analyzed | Average Salary |
|---|---|---|
⚪️ Entry-level Technical Support Analyst (0 yrs) | 2 | $0 |
🟢 Junior Technical Support Analyst (1-2 yrs) | 82 | $66,825 |
🟡 Mid-level Technical Support Analyst (2-4 yrs) | 94 | $73,617 |
🟠 Senior Technical Support Analyst (5-9 yrs) | 27 | $94,870 |
🔴 Lead Technical Support Analyst (10+ yrs) | 2 | $0 |
We analyzed 161 job listings in the last year and found it takes about 37 days for employers to close a job opening.
We reviewed 207 job postings and found the top 10 skills employers are asking for most often are:
You need strong problem-solving abilities, excellent communication skills, and technical knowledge in software/hardware troubleshooting. Familiarity with ticketing systems, customer service skills, and time management are also crucial for remote work.
Typically, a degree in computer science, information technology, or a related field is preferred. However, relevant experience and certifications in IT support (such as CompTIA A+ or ITIL) can also be valuable.
Responsibilities include providing technical assistance to users, troubleshooting issues, managing support tickets, documenting solutions, and ensuring customer satisfaction. You may also conduct training sessions and work with other teams to resolve complex problems.
Benefits include flexible work hours, the ability to work from any location, reduced commuting time and costs, and enhanced work-life balance. Remote roles also provide opportunities to support diverse clients and develop a wide range of technical skills.
We scan the internet everyday and find jobs not posted on LinkedIn or other job boards.
We find jobs as soon as they're posted, so you can apply before everyone else.
Most members hear back within the first week
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