Administrative Assistant

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $18 - $21 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

📋 Administrative Assistant

👻 Ghost score 0%

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Acumen Fiscal Agent

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 1995

🏥 Healthcare

🏛️ Government

Healthcare • Government

Acumen Fiscal Agent is a long-established fiscal intermediary and fiscal employer agent that supports self-directed home care and Medicaid-funded programs across the United States. Since 1995 it has partnered with participants, families, state and federal programs, managed care organizations, counties, and Veteran programs to manage care funding, process payroll and taxes, prepare W-2s/1099s, handle Electronic Visit Verification (EVV), enroll participants and employees, track spending plans/budgets, and bill funding sources. Acumen specializes in enabling people who choose self-directed care to employ and manage their direct care workers while ensuring compliance with IRS, state and local tax, and Department of Labor requirements.

📋 Description

• Process incoming and outbound enrollment and other paperwork with high accuracy • Assist the Executive Director with enrollment, training, and ongoing customer service tasks for employers and employees • Interact with program employers and employees by phone and electronically • Train employers and employees to use a phone app and computer portal • Schedule appointments and manage a Google Calendar • Receive, sort, scan, upload, and retrieve confidential and time-sensitive forms, correspondence, and documents • Manage, distribute, and track program-specific materials • Maintain a specified filing system • Communicate with the Executive Director or designee when questions arise • Review applicable paperwork thoroughly and accurately • Identify and share opportunities for process improvements and improved working conditions • Support a positive, compliant cybersecurity company posture • Perform other work-related activities as assigned

🎯 Requirements

• High accuracy in processing enrollment and other paperwork • Ability to interact with program employers and employees by phone and electronically • Ability to train employers and employees on a phone app and computer portal • Ability to schedule appointments and manage a Google Calendar • Ability to receive, sort, scan, upload, and retrieve confidential and time-sensitive documents • Ability to manage, distribute, and track program-specific materials • Ability to maintain a specified filing system • Ability to work independently with limited supervision • Strategic thinking and ability to complete multiple tasks • Thorough and accurate review of applicable paperwork • Working knowledge of and adherence to contract, state, and Medicaid specifications • Willingness to work outside typical hours and days to meet high-volume demands • Familiarity with cybersecurity policies, procedures, standards, and guidelines • Ability to problem solve, make decisions, resolve crisis situations, and develop resolutions • Ability to work effectively with team members and departments • Proficiency with telephone, computer, multiple screens, copier, scanning system, printer, and calculator