Solutions Architect

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $100k - $130k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💻 Solutions Engineer

👻 Ghost score 0%

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Ancora Education

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2013

🏥 Healthcare

💼 Consulting

📦 Logistics

Healthcare • Consulting • Logistics

Ancora Education is an industry leader in providing career-focused education and vocational training programs. With a network of institutions across 22 campus locations and a range of online offerings, Ancora Education empowers individuals through skill development in various fields, including allied health, information technology, professional trades, and business studies. Their mission is to inspire and support adult learners and workforce partners through flexible learning solutions that meet current market demands.

📋 Description

• Administer and configure the Student Information System and supporting tools • Manage role-based access, permissions, and user provisioning • Maintain SIS Global, Campus, and List Item configuration and document standards • Align SIS configuration with Admissions, Academics, Student Accounts, Financial Aid, and Career Services processes • Facilitate requirements discussions and translate business needs into written requirements and system configurations • Recommend settings and business solutions while balancing compliance, usability, and operational risk • Identify and implement SIS optimizations and standardization efforts • Produce user guides, templates, and job aids • Provide day-to-day support, troubleshoot configuration and workflow issues, and coordinate defect resolution • Maintain knowledge management resources and support escalated stakeholder issues • Evaluate releases, coordinate QA/UAT and regression testing, and communicate impacts • Create and test end-user processes for the Security Console and SIS Web Application • Coordinate training and support Legacy-to-Web migration adoption • Support Financial Aid Automation and Auto Awarding configuration and compliance alignment • Partner with stakeholders and service delivery teams to improve service quality and satisfaction • Provide configuration guidance and pre-sales input when requested

🎯 Requirements

• Bachelor’s degree in Information Technology, Business, or related field (or equivalent relevant experience) • 5+ years of experience supporting enterprise applications with significant hands-on SIS administration/configuration responsibilities • Demonstrated experience facilitating requirements discussions and translating business needs into system configuration and documented processes • Experience with structured testing practices (QA/UAT), release readiness, and change communication • Strong customer service mindset with excellent written/verbal communication skills and the ability to engage stakeholders at all levels • Experience with Anthology Student and/or comparable Student Information System platforms preferred • Experience supporting SIS migrations and end-user adoption/training preferred • Familiarity with data validation techniques and basic SQL/Excel for analysis preferred • Exposure to ITSM/ITIL practices preferred • Demonstrated understanding of Title IV / Federal Financial Aid compliance concepts as they relate to SIS configuration preferred

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