Director, Sales Engineering

🔥 0 minutes ago

☕ Washington – Remote

☕ Washington – Remote

💵 $237.5k - $380k / year

⏰ Full Time

🔴 Lead

💸 Sales Engineer

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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Ciena

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1985

📡 Telecommunications

🔧 Hardware

💰 Series C on 1995-12

Telecommunications • Hardware • Networking

Ciena is a global leader in optical and routing systems, services, and automation software. We build the world’s most adaptive networks to address ever-increasing digital demands for richer, more connected experiences for all users. For three-plus decades, we’ve brought our innate sense of humanity to our relentless pursuit of innovation.

📋 Description

• Lead and continue building a Sales Engineering team across Engineering, Support, Operations, and New Product Introduction functions • Lead engineering of network solutions and provide technology introduction, technical interface, support, and leadership to major Global Cloud Networking accounts • Drive consumption of Ciena products and solutions within customer accounts • Develop customer data to support product strategies and future Ciena products • Collaborate across Ciena to solve engineering, support, and business challenges • Drive technical and sales engagements aligned with customer needs and Ciena’s hardware and software direction • Build and communicate solutions to customers with internal and external organizations • Communicate Ciena’s competitive advantages in coherent transmission, data center interconnect, software, services, and routing and edge offerings • Work with engineering, services, and operations teams to deliver customer experiences and define customer engagement strategy • Support SE leaders in a dynamic environment • Prepare and present business strategy reviews to senior management covering opportunity size, progress, technology gaps, and risks • Provide solutions sales and business development oversight for the GCN vertical, focused on Software and Routing & Edge strategies • Ensure accurate and timely reporting, forecasting, order, and revenue execution • Develop relationships with Operations, PLM, Software, and Support teams • Make routine sales management decisions according to company policies and procedures • Travel to GCN customers primarily based in the US, with occasional international travel and travel to Ciena R&D headquarters in Ottawa, Canada • Perform other duties as assigned

🎯 Requirements

• Bachelor’s Degree in Engineering, Computer Science, or Electrical Engineering, or equivalent experience, required • 12 to 15+ years of telecommunications/data communications industry technical experience, including networking software and hardware, architecture, PLM, and/or solution development • Knowledge of the Cloud Networking ecosystem, operations, planning, engineering, software environments, and emerging applications • Team management and project/product management experience • Understanding of cloud networks across Data Center, Edge, and Core • Detailed understanding of SDN and network element APIs • Strong analytical and quantitative skills, using data and metrics to support strategic narratives • Strong verbal and written communication, presentation, organizational, time management, planning, prioritization, execution, and follow-up skills • Proven leadership, problem-solving, and project management skills • Strong and respected relationships with ICP decision-makers • Ability to work effectively across internal and external organizations and within a globally matrixed sales team • Ability to perform and communicate outside standard business hours as needed • Professional conduct and appearance • Master’s Degree preferred • Sales management experience preferred • Sales Engineering and prior ICP strongly preferred • Ability to travel 25% or more, including customer visits and occasional international travel

🏖️ Benefits

• Medical, dental, and vision plans • 401(k) participation with company matching • DCPP participation with company matching • Employee Stock Purchase Program (ESPP) • Employee Assistance Program (EAP) • Company-paid holidays • Paid sick leave • Vacation time • Paid Family Leave and other leaves of absence • Discretionary incentive bonus eligibility for non-Sales employees • Sales commission eligibility for Sales employees • Development opportunities • Flexible work arrangements • Accommodation measures for employees with disabilities