Senior Database and Application Support Engineer

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🔥 2 minutes ago

🌽 Illinois – Remote

🌽 Illinois – Remote

💵 $150k - $180k / year

⏰ Full Time

🟠 Senior

💻 Application Engineer

👻 Ghost score 0%

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Computer World Services

WebsiteLinkedInAll Job Openings

11 - 50 employees

💼 Consulting

🎖️ Defense

📦 Logistics

Consulting • Defense • Logistics

Computer World Services is a federal-focused IT services firm that provides digital transformation, process optimization, and technology innovation to Defense and civilian federal customers. With over 30 years of hands-on experience, the company delivers enterprise-wide IT solutions and professional services, supports contract vehicles for the federal market, and emphasizes quality, compliance, and high-performance program ratings.

📋 Description

• Monitor and support the availability, performance, health, and recoverability of enterprise databases and applications • Diagnose database availability issues, failed services, connection failures, authentication problems, resource constraints, and performance degradation • Analyze application dependencies across databases, servers, middleware, APIs, certificates, networks, cloud, storage, and external interfaces • Diagnose and resolve certificate failures and support certificate installation and renewal • Diagnose REST, SOAP, API gateway, endpoint, authentication, authorization, payload, and timeout issues • Support relational database platforms, application and web servers, middleware, schedulers, integration services, and runtime components • Participate in Outage Response Team activities, providing diagnosis, mitigation options, workarounds, recovery, service validation, and incident timelines • Coordinate with operations teams on infrastructure issues and software teams on code-related defects • Support root-cause analysis and track post-incident corrective and preventive actions • Develop or execute implementation plans, upgrade procedures, and rollback steps with validation • Support backup, restoration, replication, failover, high-availability, and disaster-recovery activities • Apply or coordinate approved updates, vulnerability remediation, IAVAs, CND Directives, and POA&M items • Maintain dependency diagrams, certificate inventories, recovery procedures, and troubleshooting guides • Support database availability, application operations, service restoration, component upgrades, and recovery validation for the USMEPCOM ENLIST program

🎯 Requirements

• Bachelor’s degree in Computer Science, Information Systems, or a related field • Minimum of eight (8) years of relevant database support, application support, systems engineering, production operations, or enterprise IT experience • Demonstrated experience diagnosing database availability, application dependencies, connection failures, services, certificates, and API-related outages • Active Secret clearance or higher is required • Chicago, IL–area candidates preferred • After-hours work may be required during outages, deployments, maintenance windows, upgrades, and recovery activities • Preferred: Experience supporting enterprise databases and applications in a federal or DoD environment • Preferred: Experience with Microsoft SQL Server, Oracle, PostgreSQL, MySQL, AWS relational database services, Azure SQL, or comparable platforms, including clustering, replication, and failover • Preferred: Experience with IIS, Apache, Tomcat, WebLogic, JBoss, .NET, Java, or comparable application-server technologies • Preferred: Experience with TLS certificates, trust stores, keystores, PKI dependencies, APM, logging, and observability tools • Preferred: Experience supporting production outages, incident bridges, and root-cause analysis using ServiceNow or a comparable ITSM platform • Preferred: Familiarity with PowerShell, Python, SQL, Bash, DISA STIGs, and DoD RMF, ATO, IAVA, and POA&M requirements • Preferred: Database, cloud, middleware, application-server, or ITIL certifications

🏖️ Benefits

• Remote position • After-hours work may be required during outages, deployments, maintenance windows, upgrades, and recovery activities • Reasonable accommodations for individuals with disabilities during the application/interview process and employment • Equal employment opportunity and affirmative action protections

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