Principal Software Engineer

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Logo of CVS Health

CVS Health

10,000+ employees

Founded 1963

🏥 Healthcare

⚕️ Healthcare Insurance

🛒 Retail

Healthcare • Healthcare Insurance • Retail

CVS Health is a leading American healthcare company dedicated to improving health access and affordability. The company focuses on a comprehensive approach that includes health services, health insurance, and pharmacy benefits management. Through its subsidiaries, such as Aetna and CVS Caremark, CVS Health offers a range of services that facilitate wellness, condition management, and affordable prescription drug coverage. CVS Health operates neighborhood pharmacies, provides mail-order pharmacy services, and manages specialty medication programs, aiming to make healthcare convenient and accessible for everyone. Driven by a mission to connect people with essential care services, CVS Health is committed to fostering healthier communities and supporting the wellbeing of all individuals.

📋 Description

• Lead end-to-end platform delivery of scalable, secure AI services and applications using AWS Bedrock and Google Cloud Vertex AI • Architect and implement Retrieval-Augmented Generation solutions using proprietary data sources, knowledge bases, search, grounding, and vector search • Design function/tool-calling and multimodal input solutions and integrate enterprise systems through secure service interfaces • Define reference architectures, golden paths, guardrails, ADRs, design reviews, and SLOs for multi-cloud AI development • Implement Responsible AI practices including safety filters, policy-enforced guardrails, data minimization, and red-teaming playbooks • Partner with Security, Privacy, and Legal on HIPAA/PHI compliance, encryption, access control, and continuous auditability • Build AI evaluation and observability frameworks covering groundedness, hallucination rates, relevance, toxicity, drift, cost attribution, and A/B testing • Drive FinOps practices including prompt optimization, caching, batching, and model selection across clouds • Mentor Staff and Senior Engineers and foster learning through design clinics, brown bags, and communities of practice • Monitor AI advances and translate them into platform strategy and roadmaps

🎯 Requirements

• 10+ years of progressive, hands-on IT experience spanning systems analysis, application design, application development, and leading engineering teams • 7+ years designing and developing modern microservices architectures and cost-effective APIs for enterprise-scale solutions • 7+ years managing stakeholder requirements and translating them into robust, secure, and scalable technical solutions • 5+ years building or leading large-scale, mission-critical applications focused on performance, resiliency, and security • 5+ years delivering enterprise cloud initiatives on AWS and/or Google Cloud, including architecture, deployment, and optimization • 5+ years implementing DevOps and CI/CD automation, including Kubernetes, Docker, containerization, and orchestration • 3+ years of software development focused on Generative AI and Large Language Models • Familiarity with TensorFlow, PyTorch, Scikit-learn, AI/ML frameworks, and productionizing AI systems • Ability to influence architecture decisions, lead cross-functional teams, and deliver complex solutions in compliance-conscious environments • Bachelor’s degree or equivalent experience; alternatively, high school diploma plus 4 years of relevant work experience • Preferred experience with AWS Bedrock and/or Google Cloud Vertex AI • Preferred expertise in RAG architectures, embeddings, chunking, retrieval/reranking, vector databases, and caching strategies • Preferred experience implementing Responsible AI, observability and evaluation for AI systems, and FinOps for AI workloads • Familiarity with Terraform, CDK, GitOps, event-driven architectures, regulated industries, HIPAA/PHI, data governance, encryption, and access control • Relevant cloud or AI certifications are preferred, including AWS and Google Cloud certifications

🏖️ Benefits

• CVS Health bonus, commission or short-term incentive program • Award target in the company’s equity award program • Medical coverage • Dental coverage • Vision coverage • Paid time off • Retirement savings options • Wellness programs • Other resources supporting physical, emotional, and financial well-being

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