
201 - 500 employees
Founded 2000
💼 Consulting
🏥 Healthcare
📦 Logistics
Consulting • Healthcare • Logistics
Engageware is an AI-powered customer engagement platform that helps organizations automate customer service and drive sales through omnichannel virtual and human-assisted interactions. The platform provides virtual assistants, conversational AI, appointment scheduling (including enterprise and Salesforce integrations), video banking, lobby & queue management, and unified knowledge management to improve customer self-service and employee efficiency. Engageware primarily serves banks, credit unions, retailers, wealth managers, higher education and other enterprises as a secure, scalable SaaS solution.
🔥 3 minutes ago
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201 - 500 employees
Founded 2000
💼 Consulting
🏥 Healthcare
📦 Logistics
Consulting • Healthcare • Logistics
Engageware is an AI-powered customer engagement platform that helps organizations automate customer service and drive sales through omnichannel virtual and human-assisted interactions. The platform provides virtual assistants, conversational AI, appointment scheduling (including enterprise and Salesforce integrations), video banking, lobby & queue management, and unified knowledge management to improve customer self-service and employee efficiency. Engageware primarily serves banks, credit unions, retailers, wealth managers, higher education and other enterprises as a secure, scalable SaaS solution.
• Own the migration strategy for the Appointment Scheduling front-end estate from Angular to React • Establish shared component libraries, design tokens, state management patterns, and routing architecture • Define safe Angular and React coexistence patterns during migration • Own the visual and interaction language, including component library, spacing, color, typography, and interaction patterns • Maintain the design system in Storybook and connect it to Figma • Ensure applications meet WCAG 2.1 AA accessibility standards • Optimize interfaces for responsive web, touch-screen kiosks, and branch tablets • Design and build BFF endpoints, Spring Boot routes, and UI data-shaping layers • Design REST API contracts with error-handling and versioning conventions • Collaborate with backend engineers on service-layer work and API design reviews • Implement caching, optimistic UI, graceful degradation, and real-time event handling with WebSockets or SSE • Champion test-driven development across unit, component, and end-to-end testing • Establish and enforce testing standards using Vitest or Jest, React Testing Library, and Playwright or Cypress • Lead front-end code reviews focused on testability, maintainability, and architectural consistency • Use AI coding and design tools for scaffolding, migration, test generation, accessibility audits, and design exploration • Set technical direction and document architectural decisions • Mentor front-end engineers on React, TypeScript, testing, accessibility, and API integration • Partner with the Principal PM and Team Lead on feature definition and implementation decisions
• 8+ years in front-end or full-stack web development • 3+ years at a senior or principal individual-contributor level owning front-end architecture for a production application suite • Expert-level React and TypeScript, including hooks, concurrent features, performance optimization, and state management patterns • Production experience migrating Angular applications to React • Strong Angular fluency across multiple versions • Ability and willingness to own the API layer for front-end features, including BFF patterns, REST endpoint design, and Spring Boot (Java) work • Genuine design sensibility and ability to make design decisions without a dedicated designer • Rigorous test-driven development discipline • Proficiency with React Testing Library, Jest or Vitest, and Playwright or Cypress • Solid WCAG 2.1 AA accessibility knowledge • Hands-on experience with AI coding and design tools • Based in the United States • Willingness to travel occasionally for team and customer meetings • Experience with scheduling, calendar, or real-time availability interfaces is nice to have • Background in financial services, banking, credit unions, healthcare, or retail technology is nice to have • Figma proficiency is nice to have • Experience with Storybook is nice to have • Micro Frontend architecture or module federation experience is nice to have • Kiosk or large-format touch UX experience is nice to have
• Remote work arrangement • AI tooling support for development, testing, migration, accessibility audits, and design exploration • Occasional travel for team and customer meetings
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