Customer Engineer – Pre-Sales

Job not on LinkedIn

🔥 20 minutes ago

🌐 United States, Canada – Remote

🇺🇸 United States – Remote 🇨🇦 Canada – Remote

💵 $175k - $195k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔍 Pre-sales Engineer

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 11%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Federato

WebsiteLinkedInAll Job Openings

11 - 50 employees

🤖 Artificial Intelligence

🛡️ Insurance

💰 $15M Series A on 2022-09

Artificial Intelligence • Insurance

Federato is an innovative company that provides an AI-driven platform designed to transform underwriting processes for insurance companies. Their platform, known as RiskOps, helps insurers achieve profitable underwriting growth by automating submission triage, offering real-time decision support, and consolidating multiple systems into a single, efficient workflow. Federato's solutions are tailored for carriers, MGAs (Managing General Agents), and mutual insurance companies, offering them improved visibility, efficiency, and the ability to prioritize high-value accounts. With features like seamless rating interfaces and efficient submission portals, Federato aids insurers in streamlining their operations and enhancing their underwriting capabilities using advanced technology.

📋 Description

• Help insurance carriers and MGUs realize the full power of the Federato platform • Partner with Sales to lead technical discovery, solution design, and demo delivery • Co-create systems, tools, and content for the early Customer Engineering motion • Own technical sales engagements from discovery through close • Deliver tailored, high-impact demos focused on business outcomes • Translate customer workflows into Federato configurations, including quoting, rating, endorsements, and portfolio optimization • Lead RFP and security questionnaire completion with Product and Security teams • Build and maintain reusable demo environments for target customer segments • Develop onboarding materials, configuration libraries, and example rating logic • Partner with Pre-Sales leadership and Product Marketing to refine messaging frameworks and technical collateral • Define and improve the pre-sales lifecycle, including discovery, solutioning, and handoffs • Create discovery playbooks, configuration scopes, success criteria templates, demo setup guides, and walkthroughs • Collaborate with Product and Engineering to align the roadmap with customer pain points • Surface recurring objections and product gaps with clarity and context • Provide post-sale context to Implementation and Customer Success

🎯 Requirements

• 6–10+ years in technical presales/solutions engineering • Hands-on experience in demos, architecture design, and enterprise sales support • Strong insurance domain knowledge or curiosity to learn quickly • Familiarity with policy lifecycle management, rating, quoting, and underwriting systems • Ability to communicate technical value to both executives and practitioners • Coding competence in Javascript and SQL • Fluency with AI tools such as Gemini and Claude for building and configuring systems • Experience working at high-growth, early-stage startups • Nice to have: Degree in Computer Science, Software Engineering, Information Systems, or equivalent • Up to 30% travel

🏖️ Benefits

• Stock options • Benefits • Additional perks • Up to 30% travel