Platform Tooling Engineer

🔥 6 minutes ago

🦀 Maryland – Remote

🦀 Maryland – Remote

💵 $123.3k - $166.8k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👷🏻‍♀️ Engineer

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General Dynamics Information Technology

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1954

💼 Consulting

🏥 Healthcare

📦 Logistics

Consulting • Healthcare • Logistics

General Dynamics Information Technology is a company at the forefront of technological innovation, offering a wide range of services including consulting, digital modernization, and application services. The company is heavily involved in implementing solutions related to artificial intelligence, cloud computing, cybersecurity, high-performance computing, and quantum technologies. GDIT is committed to supporting government and defense sectors, providing mission-critical services such as logistics and supply chain management, intelligence, and homeland security. The company also focuses on diverse and inclusive hiring practices and actively promotes employee well-being. Through its digital accelerator solutions and pioneering use of emerging technologies, GDIT aims to propel agencies' missions forward and address complex technological challenges.

📋 Description

• Administer mission-critical platforms and automate secure, reliable tooling services for the CMS ATLAS program • Collaborate with application teams, senior engineers, security personnel, and government stakeholders • Install, configure, operate, and maintain Jira, Confluence, Jira Service Management, GitHub Enterprise, Slack, CloudBees CI, IDM/Okta, plugins, CI/CD build agents, and supporting server, container, Kubernetes, and AWS infrastructure • Perform platform upgrades, patching, backups, user and access provisioning, license administration, certificate management, and preventive maintenance • Support high availability and zero-downtime operations • Monitor platform health, availability, utilization, capacity, APIs, integrations, and logs • Respond to alerts and incidents, troubleshoot technical issues, and escalate complex problems to senior engineering staff • Automate infrastructure and recurring operational tasks using Terraform, CloudFormation, Ansible, Packer, and scripting languages • Maintain runbooks, standard operating procedures, API documentation, training materials, and application-team onboarding resources • Provide responsive technical support for CMS digital modernization, Agile delivery, collaboration, and DevSecOps capabilities

🎯 Requirements

• Ability to obtain and maintain Public Trust • Bachelor’s degree in computer science, information technology, engineering, or a related discipline; additional relevant experience may be considered in place of a degree • Relevant AWS, Atlassian, Okta, CloudBees, Kubernetes, Linux, DevOps, or security certification • 5+ years of relevant experience in platform tooling, DevOps, CI/CD administration, cloud operations, systems administration, platform engineering, or a related technical field • Experience installing, configuring, operating, and maintaining enterprise DevOps, collaboration, or CI/CD platforms such as Jira, Confluence, Jira Service Management, GitHub Enterprise, Jenkins, CloudBees CI, Slack, or comparable tools • Experience administering CI/CD controllers, build agents, pipelines, plugins, credentials, webhooks, APIs, and integrations • Experience supporting Linux servers, containerized applications, Kubernetes platforms, and AWS cloud infrastructure • Experience performing platform upgrades, security patching, backups, restoration validation, certificate management, and preventive maintenance • Experience provisioning users and administering groups, roles, permissions, service accounts, SSO, MFA, and role-based access controls • Experience monitoring system health, availability, performance, capacity, utilization, APIs, integrations, and logs • Ability to respond to alerts, incidents, and service requests and troubleshoot platform, build-agent, access, network, API, and integration issues • Experience developing scripts for routine provisioning, administration, testing, monitoring, reporting, or maintenance automation • Working knowledge of Terraform, AWS CloudFormation, Ansible, Packer, or comparable infrastructure-as-code and configuration-automation technologies • Working knowledge of DevSecOps practices, including secure configuration, secrets management, vulnerability remediation, automated testing, and container security • Clear written and verbal communication skills for technical teams, government stakeholders, vendors, and end users • Collaborative mindset focused on knowledge sharing, continuous improvement, automation, security, and customer service • Detail-oriented approach to platform configuration, access administration, documentation, and change management • Experience implementing highly available platforms, automated recovery, and no-downtime upgrades • Experience creating training materials, FAQs, user communications, and application onboarding documentation • Experience supporting CMS or another federal civilian agency within FISMA, security-assessment, and Authority to Operate environments • Availability during CMS business hours, 9:00 AM–5:00 PM ET, for non-production support and participation in an on-call rotation for 24×7 production support • Ability to travel to CMS Headquarters • Up to 10% travel

🏖️ Benefits

• Comprehensive medical plan options, including plans with Health Savings Accounts • Dental plan options • Vision plan options • 401(k) plan with pre-tax and post-tax contributions and company match • Full-flex work weeks • Paid vacation, sick, personal, holiday, parental, military, bereavement, and jury duty leave • Short- and long-term disability benefits • Life insurance • Accidental death and dismemberment insurance • Personal accident insurance • Critical illness insurance • Business travel and accident insurance • AI-powered career tool identifying career steps and learning opportunities • Internal mobility team supporting career goals • Wellness packages • Award-winning culture of innovation • Military-friendly workplace

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