Staff Solutions Architect

Job not on LinkedIn

🔥 14 hours ago

🇺🇸 United States – Remote

💵 $160k - $220k / year

⏰ Full Time

🔴 Lead

💻 Solutions Engineer

👻 Ghost score 2%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.Why this score:

• Open for 1 day.
• Jobs at this company usually fill in 42 days.

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Hotel Engine

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2018

🏨 Hospitality

📦 Logistics

🛍️ eCommerce

💰 $65M Series B on 2021-12

Hospitality • Logistics • eCommerce

Hotel Engine is a powerful platform that simplifies business travel by allowing companies to easily book, manage, and save on travel needs. The platform offers access to over 750,000 hotels globally, enabling seamless reservations for various group sizes, from small teams to large corporate events. With features like centralized reporting, flexible payment options, and dedicated support, Hotel Engine aims to streamline the travel experience for both organizations and individual travelers, ensuring significant savings in time and money.

📋 Description

• Join discovery calls with Partnerships and help partners choose between Omni Go and full Omni • Own technical responses to pre-sales API questionnaires and scope supported capabilities, roadmap items, and workarounds • Lead multiple concurrent partner integrations from kickoff to go-live as the primary technical contact • Guide partners through property content, rate shopping, quoting and booking, cancellation, and post-booking management over gRPC or HTTP/JSON • Reproduce sandbox issues and diagnose failures independently • Track implementation progress internally and escalate risks with clear written summaries • Build Datadog dashboards and alerts for error rates, latency, and booking success • Trace failed bookings through logs to root cause and resolve or coordinate remediation • Refine implementation playbooks, kickoff templates, go-live checklists, and partner certification • Build sample apps, Postman and grpcurl collections, scripts, and internal tooling • Create enablement materials for partner developers, Partnerships, and Account Management • Use AI tools to scale documentation, debugging, and enablement • Turn partner enhancement requests into prioritized Product input • Partner with Product, Engineering, Partnerships, and Account Management to reduce time to go-live and improve integration health • Own a portfolio of Omni and Omni Go implementations during the first 3–6 months

🎯 Requirements

• 5+ years in Solutions Architecture, Solutions Engineering, Technical Account Management, or Implementation Engineering for API-based products • Fluency with REST or gRPC integrations • Ability to read API documentation and partner code, make test calls, and diagnose failed requests independently • Working knowledge of at least one programming language • Ability to build sample apps, scripts, and Postman collections • Hands-on observability experience with Datadog, Chronosphere, or similar platforms, including dashboards, alerts, and log-based investigation • Track record of leading technical integrations with enterprise partners or customers • Clear, confident communication with engineers, product managers, and executives, both externally and internally • Product mindset and ability to turn partner feedback into prioritized requests • Strong project management skills across multiple concurrent integrations • Experience working directly with Product and Engineering teams • Daily, practical use of AI tools

🏖️ Benefits

• Competitive base pay tied to role and experience • Equity for all employees • Some roles eligible for bonuses or commissions • Benefits available through Engine’s full benefits program • Hybrid-hub model with either office-based or fully remote environments, depending on role • Perks and benefits may vary based on employment type and location

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