ServiceNow Platform Architect

🔥 14 hours ago

🇺🇸 United States – Remote

💵 $160k - $190k / year

⏰ Full Time

🟠 Senior

🔴 Lead

🔙 Backend Engineer

👻 Ghost score 0%

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NetImpact Strategies Inc.

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2009

💼 Consulting

🏥 Healthcare

🎖️ Defense

Consulting • Healthcare • Defense

NetImpact Strategies Inc. is a leading provider of digital transformation services, specializing in cybersecurity, software development, and strategic consulting. The company focuses on helping organizations modernize their IT infrastructures and improve operational efficiencies through innovative solutions and methodologies. With a mission-centered approach, NetImpact drives change by leveraging advanced technologies and best practices to enhance client capabilities and mission success.

📋 Description

• Serve as the technical authority for a Federal Agency’s enterprise ServiceNow platform • Establish and maintain platform architecture standards, design models, technical roadmaps, and approved patterns • Lead architecture, technical design, and code reviews for platform and application-team solutions, products, integrations, and customizations • Direct platform-level integrations, MID Server patterns, identity/SSO, service accounts, API design, data interfaces, monitoring connections, and reusable integration components • Support platform ATO, security/privacy controls, POA&M remediation, security-impact reviews, access/permission models, logging/auditing, and security engineering decisions • Define ServiceNow data architecture and governance, including CSDM/CMDB patterns, data quality, extraction, backup/archive, recovery, migration readiness, and integration-data hygiene • Guide upgrades, patches, plug-in decisions, Health Scans, technical-debt reduction, performance improvement, code scanning, CI/CD, automated testing, and release-risk decisions • Provide the technical decision framework for complex incidents and cross-product failures • Assess ServiceNow capabilities, automation, and approved GenAI features for business value, security/privacy impact, effort, dependencies, adoption, and maintainability • Lead the Community of Practice and governance boards; publish reusable standards and guidance; mentor administrators, developers, implementation specialists, and testers • Support transition-in/out by validating the live technical baseline, identifying undocumented dependencies and technical debt, and ensuring architecture decisions, patterns, runbooks, and technical knowledge remain transferable

🎯 Requirements

• Eight or more years of ServiceNow platform experience across multiple enterprise deployments, implementations, upgrades, and operational environments • Four or more years in a ServiceNow architect role leading design sessions, architecture reviews, platform standards, and complex technical decisions • Expertise in enterprise ServiceNow architecture, ITSM/ITOM/ITAM, CSDM/CMDB concepts, integrations, security, performance, and technical-debt management • Experience with IntegrationHub and/or ServiceNow integration patterns, REST/SOAP APIs, MID Servers, OAuth/service accounts, SSO/identity patterns, event/monitoring integrations, and secure connectivity • Experience with ServiceNow CI/CD, source control, code scanning, ATF/testing strategy, family upgrades, Health Scans, and upgrade-safe design • ServiceNow CSA, CAD, applicable CIS certifications, and an active ServiceNow Certified Technical Architect (CTA) credential • Experience interpreting and applying federal or equivalent enterprise security/privacy requirements • U.S. citizenship • Ability to satisfy High Risk IT background-investigation and sensitive-information requirements • Federal consulting or financial-regulatory experience preferred • Experience governing a shared ServiceNow platform across multiple vendors and product teams preferred • Experience with platform ATO evidence, POA&M remediation, continuity/recovery, and high-volume enterprise integration environments preferred

🏖️ Benefits

• Comprehensive medical, dental, and vision insurance starting the first of the month after joining • 401(k) Plan with immediately vested employer contributions; no matching required • Generous Paid Time Off (PTO) policy • One additional day of paid wellness leave per calendar year • Ten federal holidays • Pet Insurance • Tuition reimbursement • Internal training programs • Company-sponsored industry certifications • Team building activities • Community volunteering • Quarterly HQ days • Wellness events • Happy hours • Family fun events • Dynamic and collaborative work environment