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Sales Engineer

🔥 44 minutes ago

🗽 New York – Remote

infoinfo

⏰ Full Time

🟠 Senior

🔴 Lead

💸 Sales Engineer

Where this job comes from

Posted on NETSCOUT's careers page, not through a job board

First seen by Remote Rocketship 44 minutes ago

Logo of NETSCOUT

NETSCOUT

1001 - 5000 employees

Founded 1984

🔒 Cybersecurity

📡 Telecommunications

🏢 Enterprise

💰 $1M DEBT on 2012-03

Cybersecurity • Telecommunications • Enterprise

NETSCOUT is a provider of network visibility, observability, and cybersecurity solutions for enterprises and service providers. It delivers packet-level data collection and AI-ready "Smart Data" for use cases including network and application performance management, AIOps, threat investigation, and DDoS protection. Its product portfolio includes nGeniusONE, InfiniStreamNG, Omnis Sensor and Streamer, Arbor DDoS products, and appliances for decryption and packet switching, which are used to monitor, analyze, and protect complex enterprise and carrier networks.

📋 Description

• Assist the Sales team in reaching revenue goals through quality pre-sales technical support and presentations • Articulate NETSCOUT solution value to prospective buyers • Represent NETSCOUT as the product solution specialist • Develop business and technical strategies with Account Managers and the Regional Director • Investigate prospect needs and develop strategies to win business • Assist Sales teams with tactical sales decisions • Identify compelling events and business problems and offer solutions • Provide specialized technical support using NETSCOUT best practices and available resources • Lead technical activities for assigned accounts, including building relationships across customer IT silos • Document customer infrastructure, understand challenges and identify potential projects • Assist Sales teams in achieving financial targets and accurately assessing and forecasting opportunities • Create and deliver proofs of concept and manage competitive bakeoffs • Prepare and deliver onsite or remote presentations using WebEx or Meeting Place • Conduct canned or live product demonstrations • Lead whiteboard discussions presenting NETSCOUT solutions to customers, resellers and integrators • Explore system usage scenarios with users and discover upsell opportunities • Adapt to situations involving multiple integrators on a common customer network • Travel within the assigned territory and region

🎯 Requirements

• 8 plus years as a pre-sales engineer, Network Support Engineer, Application Engineer or in a pre-sales technical support role • Minimum 5 year's experience in Network Observability, NPM, APM, AIOPS • Experience working with Enterprise customers to understand technical challenges and requirements and effectively propose desired solutions • Proven pre-sales record of success and achievement for themselves and their team • Strong Networking and Application background desired • Working knowledge of Linux/Windows operating systems • Cultural familiarity with and experience in doing business within the Region • Technical skills in Cisco routing, switching, gateways and applications • Knowledge of TCP/IP, SNMP, Netflow, VoIP • Knowledge of LAN/WAN topologies, including MPLS, Frame and ATM • Trend analysis concepts • Network Security concepts • Network infrastructure concepts • Network performance management • Fault/Alert management concepts • Cyber Security concepts • Operating systems including Linux and NT • SDN/NFV • Virtualization • Public/Private Cloud • Experience responding to or creating RFI or RFPs • Must have attended formal sales training teaching presales techniques • Exceptional verbal and written communication skills • Exceptional organization, time management and multitasking skills • Self-motivated and constantly looking for ways to improve product and process • Bachelor's Degree in Computer Science or Software Engineering or equivalent (preferred education) • MBA preferred • Formal presentation training • CCNA, CCNP or CCIE certification is a plus • Experience with HP/OV, IBM Tivoli, EMC SMARTS, ArcSight, Splunk or ServiceNow is a plus • AI Operations or SOC experience is a plus • nGenius product experience is an advantage • Experience conducting or participating in security audits is a plus

🏖️ Benefits

• Generous vacation package • Equity • Matching 401k plan • Tuition reimbursement • Attractive medical and dental coverage options • Domestic partner benefits • Health and Dependent Care spending accounts and Health Savings Account options • Life and Disability Benefits • Volunteer Time Off • Matching Charitable Gifts • Professional development opportunities • Individual, management, and leadership training and development programs

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