HR Systems Analyst

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Logo of Ping Identity

Ping Identity

1001 - 5000 employees

Founded 2002

🔒 Cybersecurity

☁️ SaaS

🏢 Enterprise

💰 $35M Series F - Ping Identity on 2014-09

Cybersecurity • SaaS • Enterprise

Ping Identity is a leading provider of identity and access management (IAM) solutions, delivering secure, scalable, and flexible identity services for enterprises and large organizations. The company offers cloud and on-premises platforms (including PingOne and Helix AI-powered capabilities) to manage authentication, access, orchestration, fraud prevention, and decentralized identity across customers, employees, and third parties. Ping Identity focuses on reducing fraud, improving user experiences, and supporting complex deployment needs for sectors like government, financial services, healthcare, retail, and media.

📋 Description

• Serve as a primary analyst and subject matter expert for HR systems, with a strong focus on UKG as the primary HRIS and Greenhouse as the applicant tracking system • Own day-to-day HR systems administration, including employee changes, data maintenance, workflow support, troubleshooting, configuration updates, system permissions, routine maintenance, and testing within established governance • Support reporting, data integrity, and audit activities by building and validating recurring and ad hoc reports, maintaining deep UKG BI reporting knowledge, and conducting audits and reconciliations across HR systems and connected processes • Support file feeds, integrations, bulk uploads, and recurring system activities tied to annual compensation cycles and other people programs • Help administer and improve FreshService as the HR Operations ticketing system, while providing timely and thoughtful support to employees and internal stakeholders on system troubleshooting and process questions • Support administration and reporting for compliance and learning processes, including annual anti-harassment training in Docebo, while expanding systems support over time to additional platforms such as Quantum • Develop and maintain SOPs, process guides, troubleshooting steps, FAQs, and knowledge base content so processes are documented, scalable, and not dependent on one individual • Identify and implement process, system, and automation improvements that reduce manual work, improve the employee experience, and help the HR Operations team scale • Lead or support the team’s adoption of AI by identifying practical use cases, creating agents or automations, and embedding scalable solutions into team workflows • Partner closely with HR Operations Specialists and Managers, as well as cross-functional teams including IT, Payroll, Finance, Legal, HRBPs, Total Rewards, and Talent Acquisition, to resolve issues, improve workflows, and support scalable execution • Bring forward new ideas, manage competing priorities and projects with clear milestones, monitor system releases and best practices, and support ad hoc reporting, audits, and operational initiatives based on team priorities

🎯 Requirements

• 3–5 years of experience in HR systems, HR operations, or people analytics, preferably in a fast-paced global environment • Hands-on experience administering HR systems and supporting employee lifecycle processes in a business environment • Strong understanding of employee lifecycle processes and how HR systems support them • Experience with reporting, BI reporting, data validation, audits, reconciliations, and issue resolution • Experience supporting integrations, file feeds, bulk uploads, and practical system or workflow improvements • Strong analytical, organizational, and problem-solving skills, with proficiency in spreadsheets and reporting tools • Strong written and verbal communication skills, including the ability to explain system concepts clearly to non-technical users • Ability to manage multiple priorities, work independently, handle sensitive information with sound judgment, and learn new systems quickly • Bachelor’s degree in Human Resources, Business Administration, Information Systems, or a related field.

🏖️ Benefits

• Generous PTO & Holiday Schedule • Parental Leave • Progressive Healthcare Options • Retirement Programs • Opportunity for Education Reimbursement • Commuter Offset (Specific locations)

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