Senior Technical Architect, Data 360

🕒 August 18

🏄 California – Remote

🏄 California – Remote

💵 $172.5k - $260.1k / year

⏰ Full Time

🟠 Senior

🔙 Backend Engineer

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 22%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Salesforce

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1999

💼 Consulting

📣 Marketing

☁️ SaaS

Consulting • Marketing • SaaS

Salesforce is a leading cloud-based software company that provides a comprehensive customer relationship management (CRM) platform. The platform connects all company data and teams on an integrated, AI-driven system to improve sales, customer service, and marketing efforts. Salesforce offers scalable solutions for businesses of all sizes, including small and medium enterprises, and provides industry-specific solutions to modernize operations, save time, and reduce costs. Salesforce also offers educational resources through Trailhead and a wide selection of apps on AppExchange to extend its CRM capabilities.

📋 Description

• Serve as a Subject Matter Expert for Data 360 internally and with customers • Act as a strategic advisor helping customers unlock data from enterprise systems • Help customers achieve or exceed goals and metrics while providing Data 360 best practices • Deliver high client satisfaction scores by ensuring value is realized through each engagement • Manage multiple strategic clients simultaneously to meet or exceed utilization targets • Become a trusted advisor to customers and the Data 360 community • Collaborate with the Go-to-Market team to drive services growth and account expansion • Maintain expertise on the evolving product roadmap and broader data platform landscape through continuous self-directed learning • Lead evaluation of technical solution options and present and educate customers and partners • Identify and proactively manage risk areas through complete resolution • Assess and shape customers’ technical landscapes • Partner with account and delivery leadership to identify and grow customer-success-aligned business • Support Data 360 talent through knowledge sharing, reusable assets, best practices, and talent development activities • Focus on Data 360, scripting, data management, and integrations

🎯 Requirements

• Relevant Salesforce Data 360 experience or equivalent Customer Data Platform experience, such as Adobe AEP, Tealium AudienceStream, Segment, ActionIQ, or Treasure Data • Relevant Salesforce experience in Sales & Service Cloud and Marketing Cloud • Related Salesforce certifications are a plus, including Data 360 Consultant, AI Specialist, Data Architect, Marketing Cloud Consultant, Administrator, Advanced Administrator, Service Cloud Consultant, and Sales Cloud Consultant • Data warehouse experience preferred, such as Snowflake, Databricks, Redshift, BigQuery, SQL Server, or Adobe marketing databases • Experience with data management, data transformation, and ETL, preferably using cloud-based tools or infrastructure • Data architecture skills including data profiling and data quality analysis; experience with MDMs and fuzzy matching conventions is a plus • Ability to communicate complex business and technical concepts using visualization and modeling aids • Ability to conceptualize and create sophisticated diagrams and documents • Strong desire and aptitude to learn new technologies quickly and thoroughly • Expertise in data integration, subscriber management, and identity resolution • Experience with AI-related data integration technologies and concepts, including RAG, vector databases, search indexes, and knowledge bases, is a plus • Demonstrated ability to influence groups, facilitate solutions, lead discussions, gather executive-level requirements, and present solutions • Knowledge of Data Governance and Data Privacy concepts and regulations is a plus • BA/BS degree or foreign equivalent • Willingness to travel when needed; expected to be less than 50% • Ability to work independently and be a self-starter • Passion for Customer Success and commitment to Salesforce core values

🏖️ Benefits

• Time off programs • Medical insurance • Dental insurance • Vision insurance • Mental health support • Paid parental leave • Life insurance • Disability insurance • 401(k) • Employee stock purchasing program • Incentive compensation may be available • Equity may be available • Reasonable accommodation during the application or recruiting process