Partner Technical Architect

🔥 1 hour ago

🍂 Massachusetts – Remote

🍂 Massachusetts – Remote

💵 $179.5k - $295.4k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔙 Backend Engineer

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ServiceNow

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 2004

🏢 Enterprise

☁️ SaaS

🤖 Artificial Intelligence

💰 Post-IPO Equity on 2022-12

Enterprise • SaaS • Artificial Intelligence

ServiceNow is a platform that offers AI-powered solutions and automation for businesses to enhance productivity and streamline workflows. Its AI agents are designed to autonomously learn, reason, make decisions, and take action to transform business processes across various domains such as IT, HR, customer service, and app development. The platform enables organizations to integrate data from diverse sources, facilitating business transformation and operational efficiency. Recognized for its leadership in AI IT service management and trusted by a significant portion of the Fortune 500, ServiceNow collaborates with other global leaders like Microsoft and AWS to bring advanced AI capabilities to modernize business operations.

📋 Description

• Provide senior technical strategist expertise within the Risk and Security practice • Work alongside partner-aligned Partner Technology Architects and Partner Solution Engineers • Accelerate partner activation, solution co-creation, and commercial success • Co-create reference architectures, reusable patterns, and integration libraries • Build reusable co-innovation assets, including solution templates, industry accelerators, demo environments, and blueprints • Provide expert-level technical guidance on complex multi-product scenarios and net-new patterns • Drive adoption of AI-enhanced Practice capabilities with partners • Lead technical workshops and engage directly with Practice buyers such as CISOs and CXOs • Execute strategic proofs of concept demonstrating Practice business value • Mentor partner architects and pre-sales teams on solution positioning and competitive differentiation • Design and deliver architecture training programs, workshops, and executive briefings • Assess partner technical capabilities and create capability maturation plans and certification pathways • Represent ServiceNow Practice innovation at industry events and forums • Contribute to thought leadership content • Collaborate on Practice-specific joint business planning • Maintain expert knowledge of the competitive landscape and translate market intelligence into partner insights • Support SC Field on Commercial partner development requests • Measure partner Practice maturity, pipeline influence, co-created offerings, thought leadership, and executive satisfaction

🎯 Requirements

• Domain expertise in Risk (IRM) or Security, with preferential treatment for Armis and Veza experience • Security or Risk implementation experience • CSA certificate • 5+ years of channel/partnerships sales experience • 5+ years of pre-sales solution consulting or sales engineering experience in a security or risk environment • 5+ years of ServiceNow platform or technical expertise with cloud software solutions • Experience working collaboratively with product management, product marketing, partners, and professional services • Territory management skills, including pipeline building and working with Sales counterparts to guide execution excellence • Ability to travel as required, with travel up to 50% • Preferred experience with ServiceNow platform and AI capabilities, including Now Assist and AI Agents • Background in management consulting, strategy advisory, or partner business development • ServiceNow certifications such as CSA, CIS, or architectural certifications • Experience across multiple partner routes to market (C&I, MSP, Reseller, Hyperscaler, Build) • Familiarity with competitive platforms and ability to articulate ServiceNow differentiation

🏖️ Benefits

• Equity (when applicable) • Variable/incentive compensation • Health plans • Flexible spending accounts • 401(k) Plan with company match • ESPP • Matching donations • Flexible time away plan • Family leave programs • Flexible or remote work persona • Travel opportunities for partner, customer, and organizational activities

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