Partner Technical Architect

🔥 17 minutes ago

🤠 Texas – Remote

🤠 Texas – Remote

💵 $134.3k - $221.6k / year

⏰ Full Time

🟠 Senior

🔴 Lead

🔙 Backend Engineer

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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ServiceNow

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 2004

🏢 Enterprise

☁️ SaaS

🤖 Artificial Intelligence

💰 Post-IPO Equity on 2022-12

Enterprise • SaaS • Artificial Intelligence

ServiceNow is a platform that offers AI-powered solutions and automation for businesses to enhance productivity and streamline workflows. Its AI agents are designed to autonomously learn, reason, make decisions, and take action to transform business processes across various domains such as IT, HR, customer service, and app development. The platform enables organizations to integrate data from diverse sources, facilitating business transformation and operational efficiency. Recognized for its leadership in AI IT service management and trusted by a significant portion of the Fortune 500, ServiceNow collaborates with other global leaders like Microsoft and AWS to bring advanced AI capabilities to modernize business operations.

📋 Description

• Serve as the primary strategic interface for assigned global and strategic regional partners • Build trusted relationships with partner executives and practice leaders • Lead joint business planning across partner investments, industry focus, and go-to-market priorities • Advise partners on practice growth, specialization strategy, and AI-enabled offerings • Influence partner-sourced and partner-influenced pipeline through offer-led strategy and solution differentiation • Lead and support technical discovery sessions, executive briefings, and solution demonstrations • Drive solution strategy aligned to high-value industry workflows and customer outcomes • Translate ServiceNow platform and AI capabilities into scalable, partner-differentiated solutions • Maintain workflow fluency across CRM, IT, Security, and Business Services domains • Design and execute partner-led proofs of concept and co-demonstrations • Provide technical escalation support for critical partner-led opportunities • Champion AI-first solution design, intelligent workflows, automation, and agent-based use cases • Orchestrate engagement with Partner Solution Architects and domain-specialist advisors • Progress partner offerings from concept through validation to scalable commercialization • Promote responsible, enterprise-ready AI adoption aligned with governance and trust standards • Connect solution strategy to measurable outcomes including efficiency, growth, ROI, and time-to-value • Support executive conversations with value narratives and outcome-based storytelling • Coordinate internal specialist teams to deliver a unified partner experience

🎯 Requirements

• 8+ years of experience in pre-sales solution consulting, partner strategy, enterprise technology advisory, or related roles • Proven success leading technical discovery, demonstrations, and partner engagements • Experience working directly with partners, system integrators, hyperscalers, or technology alliances • Strong executive presence and ability to influence VP+ partner stakeholders • Ability to connect business strategy, industry context, and technology solutions into actionable partner growth plans • Experience shaping or scaling partner practices, offerings, or go-to-market motions • Understanding of enterprise platforms and workflow-based solutions at the conceptual and architectural level • Working knowledge of AI-enabled use cases, automation patterns, and data-driven workflows • Deep familiarity with at least one industry vertical, such as Financial Services, Healthcare, Manufacturing, or Public Sector • Experience integrating AI into work processes, decision-making, or problem-solving • Preferred: ServiceNow platform and AI capabilities, including Now Assist and AI Agents • Preferred: Management consulting, strategy advisory, or partner business development background • Preferred: ServiceNow certifications such as CSA, CIS, or architectural certifications • Preferred: Experience across multiple partner routes to market, including C&I, MSP, Reseller, Hyperscaler, and Build • Familiarity with competitive platforms and ability to articulate ServiceNow differentiation • Ability to travel up to 50% for partner, customer, and organizational activities

🏖️ Benefits

• Equity (when applicable) • Variable/incentive compensation • Health plans • Flexible spending accounts • 401(k) Plan with company match • ESPP • Matching donations • Flexible time away plan • Family leave programs • Remote/flexible work persona options • Reasonable accommodations during the application process

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