Business Solutions Consultant

🔥 5 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

💻 Solutions Engineer

🚫👨‍🎓 No degree required

👻 Ghost score 12%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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SESTEK

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2000

🤖 Artificial Intelligence

☁️ SaaS

📡 Telecommunications

Artificial Intelligence • SaaS • Telecommunications

SESTEK is a conversational automation company that helps organizations improve customer experiences and operational efficiency. The company provides AI-powered solutions such as text-to-speech, speech recognition, natural language processing, and voice biometrics. These technologies are utilized in various applications, including virtual agents, customer authentication, interaction analytics, and automated quality management. SESTEK focuses on delivering scalable, omnichannel solutions for industries like banking, e-commerce, and contact centers, ensuring compliance with industry regulations and enhancing workforce management.

📋 Description

• Learn and become an expert in Sestek’s Conversational Agentic AI solutions • Analyze customer needs and design best-fit solutions using Sestek products • Work closely with customers’ business and technical teams • Provide consultancy, training, and best-practice guidance for Sestek solutions • Support customers in designing and improving AI assistant conversations and user experiences • Build strong customer relationships to increase product adoption and satisfaction • Assist with critical customer requests and issue escalations • Report customer feedback, product demands, and improvement opportunities to internal teams

🎯 Requirements

• Fluent in both English and Turkish • University degree in science or engineering (not a determining factor for this position) • Minimum 2 years of work experience in business analysis or solution consultancy • Experience in Agentic AI, IT, or contact center technologies is a plus • Experience with data analysis and visualization tools • Experience with process and solution design tools • SQL and API experience is a plus • Knowledge/experience with Large Language Models (LLMs) or Agentic AI is a plus • Experience in speech technologies, Conversational AI, and/or conversation design • Effective presentation skills are a plus • Eager to learn and adaptable to new technologies and changing business needs • Strong can-do attitude and hands-on, solution-oriented approach • Strong sense of ownership and accountability • Flexible and collaborative mindset • Willingness to contribute beyond core responsibilities when needed

🏖️ Benefits

• Remote working style • Private health insurance • Training opportunities for technical and personal development • Support for certificate programs related to the field of profession • Birthday celebrations, parties and happy hours • "Welcome to Spring/Fall" events • Flat organizational structure and an energetic team • A chance for being part of a company specialized in artificial intelligence