TM/TR Solutions Engineer

🔥 0 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💻 Solutions Engineer

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Sumsub

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2015

💼 Consulting

⚖️ Legal

📦 Logistics

💰 $30M Series B - Sumsub on 2022-12

Consulting • Legal • Logistics

Sumsub is a compliance-focused technology company that provides SaaS solutions for transaction monitoring, product compliance, and related operational and pre-sales support to businesses. The company appears to operate an online platform with roles across operations, legal/compliance, and technical support, and targets other businesses with its services and tools.

📋 Description

• Support prospective Tier-3 clients throughout the pre-sales journey from initial engagement through evaluation to contract signing • Engage with clients via chat and calls to understand business context, transaction monitoring and anti-fraud needs, and risk and compliance requirements • Collect, clarify, and validate business and technical requirements • Occasionally deliver product demonstrations covering use cases, capabilities, and platform value • Support testing and evaluation phases by explaining system behaviour, configuration options, and expected outcomes • Explain integration approaches, requirements, and workflows • Ensure smooth handover to Solution Architects for technical implementation • Act as a trusted point of contact during client decision-making • Help clients navigate AML, fraud prevention, and transaction monitoring questions • Collaborate with Sales, Solution Architects, Product, and Compliance teams • Share client feedback and support continuous improvement of the solution and pre-sales processes

🎯 Requirements

• Familiarity with AML and financial crime prevention concepts • Knowledge of transaction monitoring, crypto compliance, Travel Rule requirements, behavioural risk signals, and anti-fraud approaches • Ability to discuss compliance and risk topics in a practical, business-oriented way • Comfort engaging in pre-sales technical discussions • Ability to review APIs and support testing and evaluation phases • Ability to collaborate with client technical teams before implementation handover • Strong communication and presentation skills • Ability to explain technical and regulatory topics to technical and non-technical stakeholders • Ability to gather, validate, and document business and technical requirements using a standardised requirements template • Confidence managing multiple prospects in parallel in a fast-paced, high-volume environment • Pragmatic and solution-oriented mindset focused on scalability, efficiency, and progressing opportunities toward closure

🏖️ Benefits

• Remote-first, trust-based culture with no mandatory office days or attendance trackers • Choice of offices or coworking spaces in some locations • Flexible working hours; no fixed 9-to-5 schedule • Birthday holiday • 10 personal days each year • Seven sick days without paperwork • Extra time off around Christmas and New Year • Learning opportunities and personal development plans • Role-specific events covered • Financial bonuses for marriage and welcoming a new baby • Fully covered team offsites several times a year • Tools and hardware needed for the role • Equal opportunity, diverse and inclusive workplace