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Associate Director, MS Dynamics CRM Software Engineering

🕒 July 30

🇺🇸 United States – Remote

⏰ Full Time

🟠 Senior

🧑‍💻 Full-stack Engineer

👻 Ghost score 33%

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Logo of UBC

UBC

1001 - 5000 employees

Founded 2003

🏥 Healthcare

💼 Consulting

🧬 Biotechnology

Healthcare • Consulting • Biotechnology

UBC is a company dedicated to improving patient outcomes by connecting specialty therapies to patients in need. They provide modern and customized solutions focusing on access, safety, and evidence generation for biopharmaceutical products. UBC specializes in evidence development, risk management, and patient access, utilizing real-world data and innovative technologies to optimize the healthcare journey and ensure effective medication use.

📋 Description

• Provide leadership for core CRM platform capabilities, software design and architecture, and software development supporting client software delivery • Plan and develop CRM platform implementations across all phases of the software development lifecycle • Lead technical design and implementation of CRM platform solutions • Participate in all aspects of the System Development Life Cycle (SDLC) • Collaborate with UBC technology units and affiliates on technical solutions and capabilities • Participate in designing UBC infrastructure and software development environments • Support UBC infrastructure through troubleshooting and upgrades when required • Develop and maintain a team-based software development environment • Recommend and implement tools for team-based software development • Demonstrate technical capabilities to UBC technical, operations, and client stakeholders • Develop and measure application development practices • Manage resources across all platform development resources • Translate complex business goals into actionable system architecture • Guide user adoption and continuous improvement • Supervise Software Development Managers, Software Architects, Software Development Engineers, and Software Development Engineers in Test • Ensure delivery of software solutions that meet or exceed client requirements

🎯 Requirements

• BS degree in Computer Science, Information Systems, or related fields, or an equivalent combination of education & experience • Minimum of 10 years of software development oversight working in a technical environment • Minimum of 3 years of people leadership experience • Deep knowledge of Dynamics 365 Customer Engagement modules, specifically D365 Sales, Customer Service, and Marketing • Understanding of integrating Dynamics 365 with third-party software, legacy systems, and Microsoft Azure cloud services • 3 years of experience with Power Platform & Dataverse • Proficiency in Power Apps, Power Automate, and Microsoft Dataverse • Working knowledge of software architecture and design patterns • 5+ years of experience working in the Microsoft Azure Cloud • Detail-oriented and able to take a job to successful conclusion • Excellent interpersonal, verbal, and written skills • Ability to perform multiple tasks • Ability to communicate effectively with technical and non-technical individuals • Flexibility with work hours • In-depth knowledge and hands-on experience with all phases of an SDLC • Excellent application documentation skills • Solid understanding of Agile software development principles • Extensive working knowledge of the Microsoft .NET stack, including Microsoft Visual Studio, TFS/Azure DevOps, Visual Basic or C#, ASP.NET, WebForms, MVC, Angular, Node.js, and Web Services/API development • Extensive working knowledge of relational database management systems, especially Microsoft SQL Server or Oracle • Knowledge of software validation in an FDA-regulated environment is beneficial • Knowledge of 21 CFR Part 11, HIPAA, and E2B is beneficial • Experience with AI-first tools, intelligent skill routing, and automated case management is beneficial • Prior healthcare software and solutions experience, especially patient access services for a Specialty Hub and Pharmacy, is beneficial • Working knowledge of No-SQL and Snowflake is highly desired

🏖️ Benefits

• Remote opportunities • Competitive salaries • Growth opportunities for promotion • 401K with company match • Tuition reimbursement (after 90 days of employment) • Flexible work environment • Discretionary PTO (Paid Time Off) • Paid Holidays • Employee assistance programs • Medical, Dental, and vision coverage • HSA/FSA • Telemedicine (Virtual doctor appointments) • Wellness program • Adoption assistance • Short-term disability (after 90 days of employment) • Long-term disability • Life insurance • Discount programs

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