Aircall
The phone system for modern business
Call center software • VoIP • Cloud • Business phone system • Customer Support
501 - 1000
💰 Venture Round on 2022-02
Customer Success Manager (Midmarket accounts)
March 26
Aircall
The phone system for modern business
Call center software • VoIP • Cloud • Business phone system • Customer Support
501 - 1000
💰 Venture Round on 2022-02
Description
• Grow and nurture a portfolio of accounts while developing strong relationships • Maximize portfolio growth opportunities and mitigate risks • Have a strong understanding of the product and articulate its value proposition • Develop new ways to increase customer satisfaction • Contribute ideas to improve processes, practices, and tools
Requirements
• Bachelor's Degree in a relevant field of study preferred • 2 years or more experience working in Customer Success and Sales • Strong communicator with excellent verbal and written communication skills • Track record of meeting and exceeding account growth targets/KPIs • Strong interpersonal skills and a passion for providing a great customer experience • Comfortable building trust and communicating effectively with all types of customers
Benefits
• Generous benefits package • Competitive salary • Flexible working hours • Opportunities for growth and development
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