ProcessUnity is changing risk and compliance with next-gen Third-Party Risk and Cybersecurity Program Management tools.
third-party risk management • governance • risk and compliance • sarbanes-oxley compliance • policy and procedure management
51 - 200
💰 Private Equity Round on 2021-09
March 23
🇺🇸 United States – Remote
⏰ Full Time
🟡 Mid-level
🟠 Senior
🏆 Customer Success + Account Manager
🗽 H1B Visa Sponsor
ProcessUnity is changing risk and compliance with next-gen Third-Party Risk and Cybersecurity Program Management tools.
third-party risk management • governance • risk and compliance • sarbanes-oxley compliance • policy and procedure management
51 - 200
💰 Private Equity Round on 2021-09
• Develop and maintain long-term relationships with stakeholders • Plan and execute long term account plan needs • Support onboarding of accounts with customers • Serve as a product, company, and industry ambassador • Manage customer feedback and product needs • Conduct quarterly, bi-annual, and annual Business Reviews • Identify and prioritize product updates • Provide insight and relay the voice of the customer • Efficiently manage time to ensure customer satisfaction • Develop and share best practices with team members • Drive renewal and revenue growth through increased product adoption and usage
• Bachelor's Degree required. MBA or equivalent experience preferred • 6+ years experience in Customer Success/Account Management • Understanding of Third-Party Risk preferred • Strong project management skills • Understanding of enterprise SaaS business motions • Excellent written/verbal communication skills • Ability to multi-task, prioritize, and perform under pressure • Top-notch organizational and analytical skills • Self-motivated and high accountability for delivery • Ability to travel up to 15%
• MBA or equivalent experience strongly preferred • 6+ years experience in Customer Success/Account Management role • Strong project management skills • Understanding of Third-Party Risk preferred • Proven track record of meeting and exceeding targets • Ability to travel up to 15% • Exceptional written/verbal communication skills • Strong organizational and analytical skills • Self-motivated and high accountability for delivery • Experience in enterprise SaaS business motions • Opportunity to work cross-functionally with various teams • Competitive salary and benefits package • Opportunities for professional growth and development
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