ECAD Enterprise Solution Architect - EMEA

March 12

Altium

WebsiteLinkedInAll Job Openings

Electronics design software for next-generation technologies.

EDA Software • NanoBoard HW Platform • Tasking and Embedded Software • ePDM / ePLM data management • PCB Design Software

501 - 1000

Description

The ECAD Enterprise Solution Architect is a highly skilled individual with a combination of deep technical ECAD expertise along with excellent communication skills who plays an indispensable part in bridging the gap between Altium Electronic Design Sales, customer technical requirements and the Altium Deployment services team. The ideal candidate will have a strong background in ECAD presales activities including working directly with Enterprise Account Managers to qualify opportunities, demonstrating product functionality in the context of our overall solution, and developing customer success and deployment plans in support of Enterprise post-sale activity. The ECAD Solution Architect ensures that there is a full technical understanding of the ‘as-is’ customer environment and can discuss and demonstrate the value of Altium’s Enterprise solutions (AES) in the context of their specific ‘to-be’ requirements. This role includes the ability to demonstrate effectiveness in understanding both internal and external stakeholder requirements, define strong technical strategies in the context of the customers business goals and provide clear communication regarding the value of Altium solutions based on customer-specific technical requirements.

Requirements

• Work closely with Enterprise Account Managers, Solution Architects and Deployment Engineers to understand customer requirements and define technical solutions to support the strategy • Conduct Discovery calls to understand current customer environment, business goals, technical challenges • Conduct product demonstrations, presentations and technical training sessions for customers • Manage the technical strategy, ensuring the customer’s requirements and expectations are properly set • Serve as the primary technical point-of-contact for customers and assist them with product requirement definition, integration and specific adoption issues during presales stage • Build excellent customer relationships and provide technical influence to help them to adopt recommended best practices • Work with the Deployment team to help handle escalations of deployment and customer productivity blocking issues • Collaborate with R&D/engineering teams to identify and resolve product/performance issues • Participate in product development review meetings and represent voice of the customer • Stay up-to-date on industry trends, competitive products and positioning • Use in-depth knowledge of client, industry, business processes, and product and technical expertise to drive adoption and usage of AES • Create technical presentations to target individual customers on an as needed basis • Travel to customer sites as needed to better understand requirements and provide onsite technical support

Benefits

• Constant innovation has created a transformative technology, unique in its space • More than 30,000 companies and 100,000 electronics engineers worldwide use Altium • We are growing, debt-free, and financially strong, with the resources to become #1 in the EDA industry