Sales Engineer

May 2, 2023

Amberflo.io

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Cloud Metering and Usage-Based Pricing and Billing made easy.

Cloud Metering Platform • Metered Pricing and Billing • Product Usage Tracking • Consumptive Pricing Models • Real-time Metering and Usage Tracking

11 - 50

💰 $15M Series A on 2023-01

Description

• Leverage your technical and customer interaction skills to help customers onboard successfully • Guide customers on architecting their integration with Amberflo Metering and Billing API’s by addressing their technical queries and resolving issues • Develop and use your understanding of Amberflo configuration options and API’s to answer questions, troubleshoot problems, and provide deep technical expertise • Internally, act as the user's voice within the company and liaise with stakeholders to surface and drive necessary changes across product, documentation, and technical solutions • Work with the Product team to tweak the onboarding and overall Product UX for a better customer experience • Work with the Documentation team to ensure docs address common questions and use-cases

Requirements

• 3+ years of experience in a customer facing role involving SaaS Product Implementation • Integrating DevOps/developer tools in highly complex environments Hands-on experience using and troubleshooting REST APIs, Web Technologies & Integration Techniques • Hands-on experience working with one or more major public cloud provider’s technology stack • Knowledge of creating technical content in the form of written tutorials, videos, or other formats • Bias toward moving fast and making things happen. A self-starter. Excited and eager to dive into understanding customer needs and devising the best solution • Hands-on with programming language and tools to the level of building prototypes, and sample workflows • Prior knowledge of pricing and billing systems is nice to have.

Benefits

• Competitive salary and full benefits package and 401(K) • Flexibility to work out of our Bay Area or remote office • An opportunity to work with some of the leading, most forward looking and high growth companies transitioning to usage-based pricing and billing • A culture of customer obsession that is more than just words and is backed by a solid operating framework to enable us to not just please but delight customers • A modern, cloud-native platform, unmatched in scale and features, that customers love • Work with a technology stack built from the ground up with cloud-first principles and team responsible for building some of the original services at AWS • Fast growing startup with plenty of opportunity to take ownership and run with projects • The opportunity to get in on the ground floor, working in an hot new emerging space • A culture that empowers great people to accomplish great things