Technical Account Manager

November 9, 2023

Amberflo.io

WebsiteLinkedInAll Job Openings

Cloud Metering and Usage-Based Pricing and Billing made easy.

Cloud Metering Platform • Metered Pricing and Billing • Product Usage Tracking • Consumptive Pricing Models • Real-time Metering and Usage Tracking

11 - 50

💰 $15M Series A on 2023-01

Description

The Technical Account Manager role at Amberflo is a multifaceted position that combines technical expertise, customer service, and account management. This role would be responsible for driving successful outcomes throughout the customer journey with Amberflo, for their assigned book of accounts. Technical Account Managers will lead customer engagement from onboarding to renewals, while also managing the delivery of technical support and solutions.

Requirements

• 3+ years of experience in a customer facing role involving SaaS Product Implementation • Integrating DevOps/developer tools in highly complex environments • Hands-on experience using and troubleshooting REST APIs, Web Technologies & Integration Techniques • Hands-on experience working with one or more major public cloud provider’s technology stack • Knowledge of creating technical content in the form of written tutorials, videos, or other formats • Bias toward moving fast and making things happen. A self-starter. • Excited and eager to dive into understanding customer needs and devising the best solution • Hands-on with programming language and tools to the level of building prototypes, and sample workflows • Prior knowledge of pricing and billing systems is nice to have

Benefits

• An opportunity to work with leading, forward-looking, high-growth companies transitioning to usage-based pricing and billing • A culture of customer obsession and delight • A modern, cloud-native platform that customers love • Work with a technology stack built with cloud-first principles • Fast-growing startup with plenty of opportunity to take ownership and run with projects • Opportunity to work in a hot new emerging space • A culture that empowers great people to accomplish great things • Competitive salary and full benefits package and 401(K) • Flexibility to work out of the Bay Area or remote office • Equal opportunity employer