Customer Success Account Manager

March 14

Business Wire

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Global Leader in News Content Distribution

Public Relations • Press Release Distribution • Investor Relations • SEC filing • SEO

501 - 1000

Description

• Develops thorough knowledge of the industry, our products and services, as well as those of our competitors. • Effectively communicates the value proposition and ROI of Business Wire products and services. • Meets with clients a minimum of 10 times per month via in-person meetings and/or webinars building relationships and selling Business Wire products and services within assigned territory. • Maintains professional and technical knowledge by attending conferences, reviewing professional publications, establishing personal networks, and participating in professional industry societies and associations. • Promotes customer relations by soliciting feedback through all forms of communication to verify satisfaction and uncover hidden issues/problems. • Successfully executes client contracts from negotiation to close in adherence to related company policies and procedures.

Requirements

• Strong interpersonal skills and ability to develop relationships with clients across an organizational hierarchy, including executive/C-level. • Excellent written and verbal communication skills, including presentation skills. • Exceptional time management skills displaying the ability to manage multiple tasks with strict attention to detail. • Proven success in meeting and exceeding sales goals by managing all stages of the sales cycle including needs analysis, presentation, proposal, negotiation and closing. • Understanding and ability to communicate at a high level with professionals in investor relations, financial reporting, public relations, marketing, and corporate communications preferred. • BA/BS degree, or international equivalent, preferred. • Minimum of 2 years outside sales experience required.

Benefits

• Ability to work remotely • Excellent health benefits that begin on your first day of employment • $100 monthly fitness allotment, a tuition reimbursement program, and enhanced mental health resources • 401(k) plan with generous company match, and annual profit sharing contribution (subject to company performance) • PTO, Floating Holidays, Wellness Day Off, Birthday Day Off, and more!