Senior Account Director

🔥 0 minutes ago

🌐 Hong Kong, Singapore – Remote

🇭🇰 Hong Kong – Remote 🇸🇬 Singapore – Remote

⏰ Full Time

🟠 Senior

🧑‍💼 Account Executive

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Cushman & Wakefield

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1917

💼 Consulting

🏥 Healthcare

🏗️ Construction

Consulting • Healthcare • Construction

Cushman & Wakefield is a global leader in commercial real estate services, providing a wide range of services including agency leasing, asset services, capital markets, global occupier services, project and development services, tenant representation, and valuation and advisory for various industries such as logistics and industrial, multifamily, retail, life sciences, data centers, and healthcare. The company is committed to driving forward for clients, colleagues, and communities with a focus on diversity, equity, and inclusion, as well as environmental, social, and governance principles. Operating in over 60 countries with 52,000 professionals, Cushman & Wakefield consistently delivers insights and research, such as market reports and sustainability efforts.

📋 Description

• Build, maintain, and strengthen long-term relationships with key clients, acting as the primary point of contact. • Develop a deep understanding of clients' business goals, challenges, and needs to ensure tailored solutions and strategic recommendations. • Serve as an advocate for the client within the organization, ensuring client needs are met and exceeded. • Lead the creation and execution of strategic account plans, aligning client objectives with the company's services and solutions. • Identify new business opportunities within existing accounts and develop plans to grow client relationships and revenue. • Work closely with clients to identify opportunities for upselling, cross-selling, and expanding service offerings. • Ensure clients’ needs are being met on time and with high-quality deliverables, fostering long-term loyalty. • Manage and resolve client issues or escalations promptly, ensuring satisfaction and retention. • Conduct regular client reviews, ensuring continuous improvement and alignment with evolving goals. • Lead, mentor, and manage a team of client account managers. • Provide coaching, feedback, and professional development opportunities for team members. • Foster a collaborative, customer-focused team culture. • Oversee delivery of client projects on time, within scope, and within budget. • Work with sales, operations, and marketing teams to align resources and execute projects. • Monitor project progress and proactively manage risks or challenges. • Manage account budgeting, forecasting, revenue, and profitability. • Ensure clients are billed appropriately according to agreements. • Monitor account performance, identify trends, and ensure relationship profitability and sustainability. • Stay updated on industry trends, market dynamics, and competitor activities. • Provide thought leadership and strategic insights to clients. • Collaborate with sales teams to pursue new business opportunities. • Develop proposals, pitches, and presentations to win or expand business.

🎯 Requirements