Senior Sales Engineer

April 19

ForgeRock

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ForgeRock®, the leader in digital identity, delivers modern and comprehensive Identity and Access Management solutions for consumers, employees and things to simply and safely access the connected world$1. .$1

Identity Software Platform • AM - Access Management, Federation, SSO • DJ - Directory Software • IDM - Identity Lifecycle Provisioning • IG - Identity Gateway

501 - 1000

💰 $93.5M Series E on 2020-04

Description

• Deliver pre-sales activities including solution demonstrations, presentations, technical guidance, proof of concepts, and RfX responses • Act as the go-to technical expert on Ping Identity solutions for customers, partners, and internal teams. • Establish enduring relationships with customers and become their trusted advisor • Collaborate with the sales team to deliver revenue. Emphasis during key sales cycle phases of: Qualification, Discovery, and Technical Proof Phase • Coordinate, throughout sales cycle, pre-sales efforts with a post-sales service delivery team • Meeting, both through videoconferencing and in-person to, deliver presentations, whiteboarding sessions, and demonstrations of Ping Identity solutions and their value to customers, partners, and industry events • Provide insightful feedback on product enhancements and customer needs to product owners. • Mentoring, both formally and informally, junior team members • Develop subject matter expert level knowledge of at least one of Ping Identity's solutions and serve as an expert resource to other Sales Engineers within the organization • Able to travel 15% to 40% as needed

Requirements

• Bachelor’s degree in computer science or equivalent field, or 5+ years' experience with enterprise-level software systems in a customer-facing role, such as pre-sales, consulting, support, or training • Proficiency in English, additional languages beneficial. • Deep knowledge of standard identity protocols: SAML, WS-Fed,OAuth, OIDC, and SCIM as well as experience with REST interfaces • Deep knowledge of technologies that underly identity solutions: LDAP (including Active Directory), SSL/TLS, PKI, RADIUS, SQL, DNS, JDBC • Experience with one or more modern programming languages and web technologies: JavaScript, Python, Node.js, HTTP, HTML, CSS, JSON, Java. • Expertise in developing and delivering effective technical presentations, workshops, customized demonstrations, and proof of concepts • Strong communication and customer service skills. • Adept at linking technical capabilities to customer needs. • Ability to work with a high level of self-direction and/or collaboratively with team and customers • Knowledge of a subset of the following IAM concepts: Authentication / Authorization / Federation / Single Sign-On / User Lifecycle Management / Provisioning / Governance / Workflow / • Eagerness to learn; expertise in specific business areas or industry verticals is a bonus. • Familiarity with infrastructure, networking technologies, and cloud services providers.

Benefits

• Generous PTO & Holiday Schedule • Parental Leave • Progressive Healthcare Options • Retirement Programs • Opportunity for Education Reimbursement • Commuter Offset (Specific locations)