Senior Sales Engineer

1 hours ago

Higher Logic

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Some people connect businesses to people. Others connect people to people. We do both. #AllTogether

associations • customer communities • franchises • mobile • non-profit organizations

201 - 500

💰 $55M Private Equity Round on 2016-09

Description

• Lead strategic and technical sales presentations & demonstrations (online and face-to-face), in conjunction with the Account Executive • Be available and engaged throughout the sales cycle to provide ongoing technical insight and product information as required to close deals • Assist sales staff in assessing the potential application of company products to meet customer needs including participation in "discovery" meetings, RFP responses, and related qualification activities • Liaise with the Product Management and Engineering teams to communicate client needs for the development of future product and platform enhancements • Develop, promote, and maintain product-related tools designed for repeat use by internal and external salespeople • Maintain ongoing technical product knowledge of all products; keep current on company literature, competition, and market trends via attendance/participation in in-house training, travel & contact with relevant in-house and external engineering, management, industry specialists, trade journals etc • Assist with product training of new sales personnel • Remain available and in contact with both internal Account Executives and external partners post contract for ongoing sales support and to ensure a smooth customer handoff from the sales process to the Implementation team • Conduct all business in accordance with Higher Logic policies and procedures • All other duties as assigned

Requirements

• Able to deliver polished technical presentations and demonstrate how product meets client needs • Excellent oral and written communication skills • Understanding of subscription-based software sales processes and procedures • Must be organized, analytical, and possess the ability to eliminate sales obstacles through creative and adaptive approaches • Well-rounded, business savvy professional who understands the customer relationship management market as well as Cloud- and SaaS-based software architecture • Able to quickly learn technologies (experience with large-scale databases and cloud-based architectures is a plus) • Understanding of referral & reseller partner contract processes

Benefits

• 11 paid holidays • Generous Accrued Time Off • Generous paid sick time • Annual day of service