Operations Coordinator

May 9

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Instructure

Amplify teaching. Elevate learning. Intensify impact.

education • learning management system • software as a service • education platform • employee engagement

1001 - 5000

Description

• Serve as project management support for major initiatives that sit above the day-to-day operations of the organization • Support Product leadership with meeting presentations, standardized decks for routine communications, and other presentation-level documentation • Support department communications by organizing talking points and crafting drafts • Coordinate community-based communications on defined, standard cadences - our external roadmap, Community blog posts - and collect engagement metrics to optimize future writing • Organize the development and ongoing socialization of key departmental reports • Serve as coordination and project management support for departmental events—both live and remote • Serve as an advocate and champion for the Product team’s operational practices helping to coach adherence and adoption

Requirements

• Incredible attention to detail to ensure results are achieved, information is communicated and effectively understood • Strong project management skills—organizing and socializing plans, motivating stakeholders, and managing progress to defined milestones • Ability to take initiative and make progress resiliently through ambiguity • Bias toward simplicity, applying only an absolutely necessary minimum of structure and process, keeping the end R&D user experience in mind • Strength in developing collaborative relationships with diverse stakeholders - Product individual contributors, to Go-To-Market teams, to Executives - inspiring confidence and providing clarity • Clear and effective communication across all channels, verbal and written • Unassailable responsibility – you accomplish/complete what you say you will, you can anticipate and respond to needs/concerns • Synthesis skills, able to process multiple inputs at varying levels of depth and granularity to meet the informational level of varying audiences • Strong emotional intelligence—actively listen to understand, independent of agreement or motivation, and courageously solicit and give feedback

Benefits

• Competitive salary, equity and 401k. • Medical, dental, disability, and life insurance. • HSA program, vision, voluntary life, and AD&D. • Tuition reimbursement. • Paid time off, 11 paid holidays, and flexible work schedules. • LifeStyles Spending Account

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