Senior Account Manager

April 12

MentorMate

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Custom Software with local guidance and global expertise

Custom Software Development • Web Application Development • Mobile Application Development • Search Engine Optimization • Managed Services

501 - 1000

Description

• MentorMate is seeking a Senior Account Manager to deliver excellence in our existing customer contracting, retention, and satisfaction efforts. • Develop a strong understanding of MentorMate, its offerings, and all new initiatives that impact proposal responses • Crafting and executing the strategy for engaging and growing each account • Proactively identify and drive sales opportunities within assigned account base • Identify and deliver healthcare related insights to clients with the intention of selling additional business and/or building relationships • Manage the entire workflow of contract renewals and additional business including contracts, proposals, RFPs, and estimates • Arrange and participate in technical and sales presentations to clients as needed • Build strong productive relationships with clients as well as internal partners to drive deal efficiency and meet revenue objectives • Key communicator role between clients and team leads • Responsible for ensuring an enterprise-class client and team experience • Provide strategic analysis such as margin analysis, account growth plans, travel plan costs, etc. • Assist with special projects as assigned • Position will require less than 20% travel • Curate and conduct quarterly business reviews with clients

Requirements

• BA/BS in Business Administration, Finance or related degree preferred • 7+ years professional experience • 5+ years vertical experience - priority will go to those who have worked in healthcare, finance/FinTech, or agriculture • Outstanding analytical skills, including the ability to deliver reporting that informs strategic decisions • Outstanding communications skills: verbal, written, editing planning • Ability to handle difficult conversations on performance, costs, status, etc. • Strong executive presence and experience working with leadership teams • Proven ability to successfully manage engagements from start to finish • Ability to multitask, prioritize and manage changing priorities • Excellent cross-organizational skills, including the ability to influence without authority and communicate with senior executives • Strong interpersonal and relational aptitude, and team-oriented • Ability to adapt quickly to a changing environment • Discretion and a high-level of confidentiality are required in this role • Experience in a software or technical company desired • Experience working with offshore remote teams • Working knowledge of Hubspot (or similar platform) • Proficiency in Google applications

Benefits

• Competitive base pay and opportunities for advancement • Choose to work remotely, in-office, or a combination of the two • Maintain a healthy work/life balance • Generous time off and 8 paid company holidays • Attractive insurance packages for you and your dependents • Automatic basic coverage with supplemental options • Save for your retirement with a company match on us • Bonus for referring employees • Take part in regular charity and volunteer activities