Account Manager

Job not on LinkedIn

🔥 0 minutes ago

🇦🇺 Australia – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Nivoda

WebsiteLinkedInAll Job Openings

201 - 500 employees

🛒 Retail

🛍️ eCommerce

🏪 Marketplace

💰 $30M Series B on 2024-05

Retail • eCommerce • Marketplace

Nivoda is an innovative company that offers the world's largest collection of natural diamonds, lab-grown diamonds, and gemstones. They provide retail solutions that make purchasing diamonds as easy as online shopping, offering express delivery and flexible credit terms, with quality control and logistics managed. Nivoda supports retailers with tools to showcase a wide variety of stones, reducing inventory risk while allowing businesses to remain competitive and maintain high margins. Their offerings include in-store and online solutions, such as virtual showrooms and diamond feeds, enabling retailers to instantly expand their product offerings.

📋 Description

• Own a book of ramped and tenured ANZ jewellery retailers as their primary commercial contact • Protect and grow net revenue retention across the account book and act on churn risk • Grow share of wallet across natural diamonds, lab-grown diamonds, melee, gemstones and finished jewellery • Reactivate lapsed and declining accounts through structured win-back plays • Run regular business reviews with top accounts covering pricing, stock, service and growth plans • Take clean handoffs from the Account Executive as newly won customers finish ramping • Work with operations, support and finance teams to resolve deliveries, returns, quality-control and credit issues • Maintain accurate Salesforce records for activity, account health and revenue outlook • Feed customer and market insights back into the business to shape product, pricing and supply • Occasionally represent Nivoda at trade fairs and industry events across Australia and New Zealand • Report to the General Manager for North America & APAC

🎯 Requirements

• 3+ years in B2B account management, inside sales or customer success, carrying a revenue or retention target • A track record of retaining and growing existing accounts — not just closing new ones • Commercial sharpness: comfortable talking margin, pricing and stock with business owners • Organised and self-directed — able to run a large book remotely without day-to-day management • Strong CRM discipline (Salesforce or similar) • Based in Australia with full working rights, able to cover AU & NZ time zones • Excellent written and spoken English • Experience in jewellery, diamonds, watches or luxury goods (nice to have) • Marketplace, wholesale or trading business background (nice to have) • Experience selling to SMB owner-operators (nice to have) • Comfort with data, including building account views in spreadsheets or BI tools (nice to have) • Submit CV and application in English • No sponsorship available

🏖️ Benefits

• Flexible working hours and a vibrant company culture • Remote work • Opportunities for growth and learning • Unlimited holiday allowance • The chance to join during an exponential expansion phase