Virtual Assistant

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Onramp Lab

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2015

📣 Marketing

☁️ SaaS

🤖 Artificial Intelligence

Marketing • SaaS • Artificial Intelligence

Onramp Lab is a digital marketing and software company founded in 2015 by Lawrence Ng that builds omnichannel performance marketing operations and cloud contact-center tools. The firm operates three main businesses: an AI-driven, cloud-based contact software suite (conversational messaging via SMS and webchat, call-center software, and agent QA/scorecard tools); media-buying and performance monetization that drives calls, leads and sales across paid search, social, native and display for categories such as credit repair, debt settlement, Medicare and insurance; and web publishing properties (e. g. , SideHustles. com and Glowing reproductive-health apps). Onramp Lab also runs Onramp Fund to invest selectively in growth ventures. The company has 70+ employees and offices in Pasadena and Taipei.

📋 Description

• - Handle ad-hoc administrative tasks and projects as they arise • - Help test our website and features to confirm everything works as intended, exploring pages, forms, links, and workflows the way a typical user would • - Flag and clearly report any bugs, glitches, or unexpected behavior, including the steps to reproduce them • - Re-check items after fixes are made to confirm issues have been resolved • - Keep simple records or checklists of what has been reviewed and tested • - Assist with time-sensitive requests and last-minute tasks • - Maintain organized records and documentation • - Communicate effectively with the team despite time zone differences • - Adapt quickly to changing priorities and new assignments

🎯 Requirements

• - Comfortable handling phone calls in English with professional communication skills • - Strong attention to detail and the ability to notice when something isn't working correctly • - Comfortable navigating websites and web apps, and following steps to test features • - Strong organizational skills and ability to manage multiple tasks independently • - Proficiency in MS Office and Google Suite • - Flexible and adaptable to ad-hoc requests and varying workloads • - Reliable internet connection and quiet workspace for phone calls • - Self-motivated with excellent time management skills • - Previous experience as a virtual assistant or in a remote administrative role preferred • - Comfortable working fully remote with minimal direct supervision

🏖️ Benefits

• - Paid Time Off • - Work from home