Sales Executive III - TX Remote

April 25

Rackspace Technology

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Realize the full value of the cloud.

IT as a Service • Multi-Cloud • Managed Hosting • Managed AWS/Azure/Google Cloud Platform/OpenStack/Alibaba • Managed Private Cloud for VMware/Microsoft/OpenStack

5001 - 10000

Description

• Specializes in identifying, developing, and closing opportunities with new or existing customers that deliver incremental profitable growth and positive customer experiences. • Owns and develops customer relationships, collaborating with both customers and internal resources to address customer and company priorities. • Leverages subject matter experts and provides solutions aligned with business-unit priorities to satisfy customer needs. • Responsible for the full sales cycle, from winning new customers to growing share of wallet in targeted existing customers for Rackspace Utilizes industry knowledge to differentiate Rackspace and to acquire new customers and drive new footprint. • Builds deep relationships with strategic customers and prospects, presenting viable IT and business solutions. • Utilizes an entrepreneurial mindset to develop a hunting list of target customers aligned with Rackspace's multi-cloud solutions. • Engages with C-suite executives, leveraging executive presence and emotional intelligence to understand customer challenges and competitor behavior to translate technology into impactful business solutions. • Plans and executes pursuit and win strategies for specified opportunities, leads account reviews, and provides support to ensure successful development and implementation of strategic account plans, all while embodying Rackspace's core values in the sales arena. • Higher-levels responsible for large deal business development and retention of strategic new customer acquisitions and high-value existing customers to generate sustainable revenues in line with business objectives.

Requirements

• Bachelor’s degree in Sales, Marketing, Business or a related field required. • High School Diploma or General Educational Diploma (GED) required. • 5-7 years of experience in the field of role required. • Experience cultivating new business with new and/or existing customers required. • Prefer successful account management/IB sales experience, incorporating value/service selling in business or marketing experience.

Benefits

• Other Incidental tasks related to the job, as necessary. • Guides customer satisfaction, account retention and growth by collaborating with customers and internal teams. • Develops strong relationships with executives and influencers to expand and implement effective, enterprise-wide strategies. • Owns forecasting and account planning on a monthly/quarterly/annual basis. • Leads a defined sales process for all Rackspace solutions. • Cultivates new business opportunities for new and/or existing accounts. • Meets with qualified leads to better understand customer needs and provide proposals. • Leads efforts to create proposal for solution to prove value add. • Leads the negotiation, closure, and documentation of customer renewals for customers. • Works with Customer Success Manager to invest in higher service levels for a customer with low MRR but high wallet and to identify and pursue opportunities for upgrades, cross-selling, and upselling. • Creates advocates out of customers by delivering fanatical customer experience and leverages customer advocates to drive additional sales. • Utilizes and updates CRM tools to track all pertinent account information and sales progress as well as forecast and prioritize to achieve quarterly goals.